my internet has a problem but i don't know what

  • Thread starter Thread starter Antonio Munoz
  • Start date Start date
A

Antonio Munoz

hello microsoft i had a question.
when i open my internet explore either the internet
freeze or it just sends me a message to report the error
in xp, what can i do about this?
 
In the Error -Reporting dialog, click "To see what data this report
contains" and note down the MODNAME. Post back here.

Meanwhile, try this:

==Step 1==
Disable the tool bands and Browser Helper Objects features:

Close all instances of Internet Explorer
Click Start, point to Settings, and then click Control Panel.
Double-click Internet Options.
Click the Advanced tab.
Under Browsing, click to clear the Enable third-party browser extensions
(requires restart) check box.
Restart Internet Explorer.

==Step 2==
Additionally, use BHODaemon and disable unwanted browser helper plugins:
http://www.webattack.com/get/bhodaemon.shtml

==Step 3==
Run Ad-Aware and remove the malware products from the system. Download from
www.lavasoftusa.com

--
Regards,
Ramesh [MS-MVP]
Aim: SRamesh2k
(e-mail address removed)
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

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hello microsoft i had a question.
when i open my internet explore either the internet
freeze or it just sends me a message to report the error
in xp, what can i do about this?
 
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