Thanks a lot
But I was wondering what should I do if I want to follow the
instructions? --------------- what does it mean by a file that is in the fax
monitor installation folder?
By the way, is the fax monitor a .exe file?
Thanks
If the Fax Monitor requires access to the Internet or network, this problem
might be caused by the Fax Monitor being blocked by the NIS firewall for
security purposes.
If you see a NIS alert message for a file that is in the Microsoft Fax
Monitor installation folder, then prompting NIS to create a firewall rule
for that file, rather than choosing to block the communication, may resolve
the problem.
If you do not see an alert, look at the list of NIS firewall rules to
determine whether any of those rules might be for the Microsoft Fax Monitor
program, and if there is such a rule, modify the rule to permit
communications. For help read the document How to unblock programs in Norton
Internet Security after selecting block and checking "Always use this
action".
Russ Valentine said:
Symantec should be providing the answer:
http://service1.symantec.com/SUPPOR...c06387f12de9fa2a88256cf60063c54d?OpenDocument
If not, contact them.
--
Russ Valentine
[MVP-Outlook]
peter said:
I know that it is caused by norton and someone told me to disable some of
the rules which cause the problem.
But what are the rules and i know that it is related to something like
127.0.0.1 or something similar.
Thanks