My drivers are not recognized

  • Thread starter Thread starter Dr. Baker
  • Start date Start date
D

Dr. Baker

I need help. My desktop does not recognize my CD drivers
at all. This appeared after discovering 2 viruses
infected my system (blaster & w32 Klez). I used Norton
and I thought it was fine. Then I noticed the drivers
were not appearing on "my computer" windows. I checked
on "add Hardware and I get a message saying: "Windows
cannot load the device driver for this hardware. The
driver may be corrupted or missing. (Code 39). How could
I fix this problem??? Greatly appreciate your help!!!

Dr. Baker
 
Bob:

I tried what you suggested 3-4 times with no results. I
even bought an external IOMEGA CDRW to save all data on
CD's but it can't even recognize this new hardware. What
is going on? Any suggestions??

v/r

Dr. B
 
I'm having the same problem got rid of some unused files
and old games now my cdrom and dvd rom both give me a
status message of "Windows cannot load the device driver
for this hardware. The driver may be corrupted or
missing. (Code 39)" i've tried all the same things
 
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