My Documents is slower than other drives?

  • Thread starter Thread starter bruce
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bruce

xp sp2

we have users at several remote sites. We've opened a couple new offices
internationally, so the latency is higher. Users at these new offices are
complaining about the response of file explorer, or when they Open or Save
As in office.

It seems any time they use explorer to access their home drive and/or My
Documents (which is pointed to their network home drive) it takes 20 - 30
seconds. Other network drives are only a couple seconds. Some of the other
network drives have many more files than these users' home drives.

Accessing (dir) the home drive from a cmd prompt does not suffer the same
delay.

Has anyone else seen something like this? Why could the home drive\My
Documents folder be behaving differently than the other network drives?
 
bruce said:
xp sp2

we have users at several remote sites. We've opened a couple new
offices internationally, so the latency is higher. Users at these new
offices are complaining about the response of file explorer, or when
they Open or Save As in office.

It seems any time they use explorer to access their home drive and/or
My Documents (which is pointed to their network home drive) it takes
20 - 30 seconds. Other network drives are only a couple seconds. Some
of the other network drives have many more files than these users'
home drives.

Accessing (dir) the home drive from a cmd prompt does not suffer the
same delay.

Has anyone else seen something like this? Why could the home drive\My
Documents folder be behaving differently than the other network
drives?
Click to expand...

What "type" of files are contained in the folders of the users who are
complaining?
 
What "type" of files are contained in the folders of the users who are
complaining?
Click to expand...

It's just word, excel, etc. It seems to be related to the My Documents
folder. Which ever drive that folder is located on, slows down in the
file explorer.
 
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