My Disk Drive won't work

  • Thread starter Thread starter Erica♥
  • Start date Start date
E

Erica♥

I can't play any games on my laptop, because for some reason my drive isn't
working. I have Windows Vista but I don't have a disk because it was already
on my laptop when I got it. I went to my drives to view what was going on and
I get this message: Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39) I don't know what this is
and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA Device
it has the picture of the drive and for some odd reason there's a caution
sign on it.
Please help!!!
Thank You
 
Set a restore point for the system, backup user files, navigate to device
manager and delete the device. Restart the computer and let it install the
drive again. Restart the machine. Test.

Let us know.

Tom
MSMVP 1998-2007
 
If this does not work, Spirit has provided the MSKB link that describes what
I normally suggest as the next step.
 
I see you are dipping your toes in the water again. Good luck.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
 
Thanks, Richard.

Richard Urban said:
I see you are dipping your toes in the water again. Good luck.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
Click to expand...
 
Hey spirit I clicked that link and did what it told me to but now my mouse
will not move. It says This device cannot start. (Code 10)
Please Help
 
these tips do not work to correct the problem . contacting the manufac is not
going to resolve issue either. the problem is with the OS, in my case it is
vista basic . i've uninstalled the device several times and rebooted. the
same events occur. driver software does not function. . . . . . are there
other possible ways to resolve this issue excluding previous posts.
thank you.
1mark
 
1mark said:
these tips do not work to correct the problem . contacting the manufac is
not
going to resolve issue either. the problem is with the OS, in my case it
is
vista basic . i've uninstalled the device several times and rebooted. the
same events occur. driver software does not function. . . . . . are there
other possible ways to resolve this issue excluding previous posts.
thank you.
1mark
Click to expand...



It would be unusual. Either you have a defective cable. Or the Hdrive has
not been
partined and formated - or you have not assigned a drive letter to the
drive.

But of course I have not read previous thread messages, so all of this may
have
already been said.
 
Erica♥ said:
I can't play any games on my laptop, because for some reason my drive isn't
working. I have Windows Vista but I don't have a disk because it was already
on my laptop when I got it. I went to my drives to view what was going on and
I get this message: Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39) I don't know what this is
and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA Device
it has the picture of the drive and for some odd reason there's a caution
sign on it.
Please help!!!
Thank You
Click to expand...
 
Erica♥ said:
I can't play any games on my laptop, because for some reason my drive isn't
working. I have Windows Vista but I don't have a disk because it was already
on my laptop when I got it. I went to my drives to view what was going on and
I get this message: Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39) I don't know what this is
and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA Device
it has the picture of the drive and for some odd reason there's a caution
sign on it.
Please help!!!
Thank You
Click to expand...

I had this same problem and found it difficult to find the answer. After
spending a day reading I found this fix for me.
First I backed up my registry Google how to back up registry and follow
directions. http://support.microsoft.com/kb/322756
Second I deleated upper and lower filters in reg. subkey.
http://support.microsoft.com/kb/929461
This worked for me but be sure to follow all directions and cautions.
I had to reinstall some programs.
Hope this helps I know how hard it is to find answers.
 
Hi,

The message means it's trying to boot the hard drive. The power outage may
have reset your BIOS to defaults, and you may need to reassign the optical
drive as the first bootable device.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
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