my disk clean up manager doesn't work

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

every time i try to cleanup my disk it encounteres a problem and it doesn't
let me clean it.
 
Please provide copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the when the error
occurs. No Information Reports please.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
There are no error messages - disk cleaner simply locks up and stops working
- same with defragging and now the STOP virus scan as well. System has been
rebooted several times, programs uninstalled then reinstalled.
 
Gerry Cornell said:
Please provide copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the when the error
occurs. No Information Reports please.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



it says "Event Type: Error
Click to expand...
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 2/14/2007
Time: 4:38:37 PM
User: N/A
Computer: MYROOM
Description:
Faulting application cleanmgr.exe, version 6.0.2900.2180, faulting module
unknown, version 0.0.0.0, fault address 0x31762d7d.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 63 6c 65 ure cle
0018: 61 6e 6d 67 72 2e 65 78 anmgr.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 33 31 37 fset 317
0050: 36 32 64 37 64 0d 0a 62d7d.."

could you please help me out!!
 
Are you Pedro? If not start a new thread as trying to deal with the
problems of two persons in one thread leaves to confusion?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Pedro

Update definitions and run full scans full scans with your anti-virus
and anti-spyware programmes.

What happens if you try to run Disk CleanUp in safe mode?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Gerry Cornell said:
Pedro
I updated all defenitions and ran full scans with the anti-virus and anti-spyware programs and it still doesn't work... i dont know how to run the disk clean up in safe mode could you explane that to me?
Click to expand...
 
In Safe mode select Start, All Programmes, Accessories, System Tools,
Disk CleanUp.

To start the computer in safe mode

Click Start, click Shut Down, and then, in the drop-down list, click
Shut down.
In the Shut Down Windows dialog box, click Restart, and then click OK.
When you see the message Please select the operating system to start,
press F8.
Use the arrow keys to highlight the appropriate safe mode option, and
then press ENTER.
If you have a dual-boot or multiple-boot system, choose the
installation that you need to access using the arrow keys, and then
press ENTER.

Another way to run Disk CleanUp

Click Start, and then click Run. In the Open box, type cleanmgr, and
then click OK.

Have you made any changes to your installed RAM memory recently?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
i tried that and it still doesn't work... the thing that i resently found is
that i had a trojan horse then i got rid of it after that disk clean up
stoped working
 
i tried that and it still doesn't work... the thing that i resently found is
that i had a trojan horse then i got rid of it after that disk clean up
stoped working
 
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