my contacts don't appear in the address search in outlook.Help!

  • Thread starter Thread starter Music Lizzie
  • Start date Start date
M

Music Lizzie

I'm using Outlook 2003. I can't select my contact email addresses from the
address search field. When I click on 'To' only the personal address folder
is shown which is empty. There is no Contacts folder to select. I've been
down the Tools / options route (as suggested in other help guidance) but this
has not made any difference. If I want to send a group email I have to go
into the contacts folders individually and copy and paste. Can anyone
suggest anything?
 
Music Lizzie said:
I'm using Outlook 2003. I can't select my contact email addresses from
the
address search field. When I click on 'To' only the personal address
folder
is shown which is empty. There is no Contacts folder to select. I've
been
down the Tools / options route (as suggested in other help guidance) but
this
has not made any difference.
Click to expand...

Is your Contacts Folder set as Outlook Addressbook? (Right-Click on your
Contacts folder, select Properties and click on the Outlook Addressbook tab)

If I want to send a group email I have to go
into the contacts folders individually and copy and paste. Can anyone
suggest anything?
Click to expand...

No you don't - select all the contacts and do Actions-Create-New Message to
Contact.
 
Thanks for responding to my posting. When I right click on contacts and
select the properties / outlook address book tab the check box to select
contacts is greyed out.
 
Music Lizzie said:
Thanks for responding to my posting. When I right click on contacts and
select the properties / outlook address book tab the check box to select
contacts is greyed out.
Click to expand...

OK - not an expert on 2003, but I /think/ you have to add the Outlook
Addressbook service to your profile.

Have a look here:

http://support.microsoft.com/kb/197577
 
or if it's already present, reset the service by removing it, restarting
Outlook, and adding it back.
 
Gordon, thanks so much. You set me on the right path. Bit complicated to
explain, the route was circuitous and required lateral thinking but all
sorted and my life is so much easier!! Music Lizzie
 
Music Lizzie said:
Gordon, thanks so much. You set me on the right path. Bit complicated to
explain, the route was circuitous and required lateral thinking but all
sorted and my life is so much easier!! Music Lizzie
Click to expand...

YW!
 
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