My Computer

  • Thread starter Thread starter Russ
  • Start date Start date
Russ, check for a CD in the cdrom drive. If there remove it. You can try
a System Restore from Safe Mode. On next
Startup tap F8 until you get a Menu. Select Safe Mode. If XP boots up
go to Start>All Programs>Accessories>System Tools>System Restore. Just
follow the instructions.
 
Rick

Do Microsoft ever check whether HP to see whether updated drivers or
software resolve the problem?

--


Regards.

Gerry

~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
 
HP's solution is for the user to throw away their perfectly good hardware
and buy brand new ones. The problem is caused by incompatible (or more
accurately, non-compliant) drivers.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Rick

I have some sympathy with that point of view but nevertheless HP do make
available some updated drivers and software. If the model is current and
a new driver is needed they would eventually lose market share by not
protecting sales of older but current models. At least I would say that
logical to presume but perhaps you know otherwise. I have several HP
products where I have downloaded updates.

Does the review of a Knowledge Base encompass the check I suggested?

--


Regards.

Gerry

~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
 
Hi Gerry,
Does the review of a Knowledge Base encompass the check I suggested?

Not that I am aware of. HP simply doesn't care about providing proper
drivers. Some they release work, some don't. If not, their attitude is "Oh
well, guess you need newer hardware". I have experienced this first hand on
a number of occasions.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
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