My computer won't let me log in.

  • Thread starter Thread starter Haley
  • Start date Start date
H

Haley

So I had some trouble with my Windows XP Toshiba laptop last night, and I
couldn't download Norton, so I downloaded AVG (it's an old computer, and I
hadn't used it in a while, and the antivirus software had expired). AVG took
a scan and told me I had thirty viruses exact, most of them Trojans and
another by Win23 or something like that. I was continuing the scan, waiting
for it to finish so I could take care of the viruses, and the computer kicks
me out. Now, this morning, when I try to log on it simply logs me off.

This computer has been through a lot. I've restored it once before, but I'm
not sure where the "Windows XP" CD went. If anyone could point me in the
direction of where to buy one, I think I could restore my computer that
method. But if anyone knows any better methods, I would love it if you
wouldn't minding helping me.

Thanks guys!
 
When a computer is that severely compromised, you really can't fix it.
You should erase your hard dusk and start over.
 
Haley said:
So I had some trouble with my Windows XP Toshiba laptop last night, and I
couldn't download Norton, so I downloaded AVG (it's an old computer, and I
hadn't used it in a while, and the antivirus software had expired). AVG took
a scan and told me I had thirty viruses exact, most of them Trojans and
another by Win23 or something like that. I was continuing the scan, waiting
for it to finish so I could take care of the viruses, and the computer kicks
me out. Now, this morning, when I try to log on it simply logs me off.

This computer has been through a lot. I've restored it once before, but I'm
not sure where the "Windows XP" CD went. If anyone could point me in the
direction of where to buy one, I think I could restore my computer that
method. But if anyone knows any better methods, I would love it if you
wouldn't minding helping me.

Thanks guys!
Click to expand...

Hi,
Did you tried Safe Mode by Pressing the F8 Key to get to the boot menu
options and select Safe Mode, from there you can restore your machine.

Or Last Good known Config that worked.

If the above didn't help try Dr web live cd and you can restore using this
CD and also run a scan.
Dr.Web LiveCD (burn the iso on a CD then reboot, please read instructions):
http://www.freedrweb.com/livecd

Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

As Leo said if that too much for you, it is time to call the Prof to repair
it for you or may be it is time for a new Laptop!
HTH,
nass
 
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