My computer will not load secure web sites

  • Thread starter Thread starter kjt
  • Start date Start date
K

kjt

My computer will not load secure websites. I can go to
Delts airlines to order a ticket. when I need to go to
the ssl part of the web site the page will not load. I
can not scan my computer to update windows on the windows
web site. The error code of 0X800A138F comes up on the
web page. I googled that error code and found a 14 step
how to fix the problem at
www.Update.com/0X800A138F.html. I followed the steps
and no joy in my household. This also is happening in
AOL as well as the Opera web browser and the newest
netscape web brouser. Downloaded in the last week. This
is happening on my wifes laptop computer. I have also
unintsalled Microsofts inernet browser and then
reinstalled it. My wifes computer is connected to a laser
printer through my home lan. It has also stopped
working. The ip address of the printer pings okay. The
computer is a broad band connected through the same home
lan network. the other three computers are having no
trouble connecting to the internet or connecting to the
printer. Help me please.
 
1. Temporarily disable antivirus and firewall programs to see if they're
interefering.

2. Troubleshoot Secure Sites
http://support.microsoft.com/?kbid=813444

3. Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

I highly recommend using HijackThis
(http://www.spywareinfo.com/~merijn/files/hijackthis.zip) to identify and
assist in the removal of these bad guys. **Post your files to
http://forums.spywareinfo.com/, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp
 
I am useing windows xp sp1 not new softwear has been
installed in weeks before the problem started
 
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