My computer goes ballistic!

  • Thread starter Thread starter Donna
  • Start date Start date
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Donna

I've a PC problem on my Windows XP PC and do not know how to rectify it.I've
written in before and received numerous responses on what to do(and, have
done them)all, to no avail.

My question is what causes a PC monitor screen to go ballistic where closed
desktop and closed programs folders to automatically open up in the middle
of a singular program I am working on? This has been an ongoing problem-and
does seem to happen whenever my Outlook Express is opened or my Internet
Explorer browser, which makes the latter appear that they are on a timer!

I've no virus nor any type of Spyware or Ad Popping software attached to my
computer. If I had any, I'd to remove all since my last Norton Antivirus
2004 upgrade which is programmed to remove them.

My program is that whenever my computer goes ballistic, as I'd explained
above-and, even changes the toolbar location, which I prefer at the bottom
of my desktop to either above or on the side-and, I 'm unable to easily
relocate it to it's original location-that 1-3 green l CPU light pops up on
my toolbar, while this flashing is frantically taking place, making all
impossible to halt and the only way I can do so is to manually do a
Control-Alt-Delete function to make my taskmanager.exe window pop up and,
either try to highlight and click on the taskmanager.exe to end the process
or to just log off and re-boot on again. I usually have to make several
attempts with the Control Alt Delete function-just to perform the latter
functions.

This problem has been become more frequently as ever, as well as, and, is a
major headache, for sure.

Has anyone had this problem and know of a solution to fix this very annoying
problem?

In Taskmanager.exe-I even get a program which some time pops up called
'dumprep.exe' or opscan.exe or goodness knows what else.exe-what are these?
Could they be my problem?

I don't know where else to look to rectify this problem and, have begun
wondering if it is Norton related, Windows Update upgrades(which I do a lot
of), my USB network adaptor which I must use for my DSL server, or even my
DSL provider at Verizon.net?

Any advice or solutions you have shall be greatly appreciated.

Thank-you!

Donna Vasvari
 
Did you actually scan your system for viruses and ad ware using Norton? I
ask because many users think that simply having the software installed is
enough; it is not.

Beyond those possibilities, perhaps a key on your keyboard is stuck. Do
your keyboard and mouse have additional software installed beyond the basic
drivers XP installs for them as such software can often cause conflicts.
Other possibilities, do you have a firewall installed, are you on a dialup
or broadband connection? If this is being caused by someone or something
from the outside, a firewall could help prevent such intrusion.

Assuming you have a retail version of XP as opposed to a recovery CD, place
the XP CD in the drive, when the setup screen appears, select "Check System
Compatibility." The report it creates may point to issues on your setup.
If you don't have an XP CD or only a recovery CD, the above utility known as
the "Upgrade Advisor" can be downloaded from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp

It's a rather large download, if you have access to a computer with a
broadband connection you may want to use that to download this utility.

Have you checked the event log for possible errors. Open Control Panel,
open Administrative Tools, open Event Viewer, look for errors that
correspond to when this event, these events, occur. Also, when this
happens, instead of simply using task manager to close a process also look
for any processes in the list that seem to be using a lot of CPU time or
keeping jumping up to high numbers.

I'd suggest, in addition to Norton which hasn't been in the business of
finding adware for very long, you also download, install and run Ad Aware:
www.lavasoftusa.com.

One other possibility, is Windows Messenger Service, not to be confused with
Windows Messenger, might be the issue. Go to the following link for
information about disabling Windows Messenger Service:
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp
 
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