My computer freezes!!

  • Thread starter Thread starter bmi
  • Start date Start date
B

bmi

I click a program, it doesnt pop up for a bit, click it again things start to
freeze, acts like it cant multi task very well, acts as if things start to
freeze as computer gets warmed up. when starting up computer and startup
programs are coming up if you click other things computer might freeze.
things seem to be slow.
done clean disk, checked space on drive c, done disk defrag. have avg
antivirus program that scans all the time...
any help wiith this??
thank you
 
Time to show your computer to a professional. Or start with this:

1- Any explanation provided by Event Viewer?

2- "How to perform advanced clean-boot troubleshooting in Windows XP"
http://support.microsoft.com/kb/316434/en-us

Does AVG look for all types of infection (e.g., spyware, trojans,
keyloggers, rootkits, etc.)?
 
bmi said:
I click a program, it doesnt pop up for a bit, click it again things start to
freeze, acts like it cant multi task very well, acts as if things start to
freeze as computer gets warmed up. when starting up computer and startup
programs are coming up if you click other things computer might freeze.
things seem to be slow.
done clean disk, checked space on drive c, done disk defrag. have avg
antivirus program that scans all the time...
any help wiith this??
thank you
Click to expand...

How much Disk space you have, How Much RAM you have, how many applications
running in the Background beside the AVG?.
Do you have a firewall, do you have an anti-spyware installed?.

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

HTH.
nass
 
thank you nass for your reply,
avg scans auto. daily. does seem to slow things down. I noticed when
computer first comes up startup programs slow things down. tried to go into
startup to delete a few but couldnt figure out. theres enough space. on
computer dont think thats the prob. very slow. if you take time, go slow and
dont click things more than once computer does sort of ok, but get inpatient
it freezes or shuts down. I will go to temp files and cookies and delete them
but other than that I am at a loss.
thank you for all your help.

nass said:
bmi said:
I click a program, it doesnt pop up for a bit, click it again things start to
freeze, acts like it cant multi task very well, acts as if things start to
freeze as computer gets warmed up. when starting up computer and startup
programs are coming up if you click other things computer might freeze.
things seem to be slow.
done clean disk, checked space on drive c, done disk defrag. have avg
antivirus program that scans all the time...
any help wiith this??
thank you
Click to expand...

How much Disk space you have, How Much RAM you have, how many applications
running in the Background beside the AVG?.
Do you have a firewall, do you have an anti-spyware installed?.

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

HTH.
nass
Click to expand...
 
Try to configure whichever software you have to NOT automatically updates
other than your Anti-virus, set the rest to Manual.


Windows XP Service Pack 2 Service Configurations
http://www.blackviper.com/WinXP/servicecfg.htm

Black Viper's Top tweaks for a faster PC
http://www.blackviper.com/WinXP/supertweaks.htm

StartupList Index
http://www.castlecops.com/StartupList.html

Weed any unwanted Games or programs that been installed long time ago.
Update your Java version after uninstalling the Old one.
HTH.
nass
bmi said:
thank you nass for your reply,
avg scans auto. daily. does seem to slow things down. I noticed when
computer first comes up startup programs slow things down. tried to go into
startup to delete a few but couldnt figure out. theres enough space. on
computer dont think thats the prob. very slow. if you take time, go slow and
dont click things more than once computer does sort of ok, but get inpatient
it freezes or shuts down. I will go to temp files and cookies and delete them
but other than that I am at a loss.
thank you for all your help.

nass said:
bmi said:
I click a program, it doesnt pop up for a bit, click it again things start to
freeze, acts like it cant multi task very well, acts as if things start to
freeze as computer gets warmed up. when starting up computer and startup
programs are coming up if you click other things computer might freeze.
things seem to be slow.
done clean disk, checked space on drive c, done disk defrag. have avg
antivirus program that scans all the time...
any help wiith this??
thank you
Click to expand...

How much Disk space you have, How Much RAM you have, how many applications
running in the Background beside the AVG?.
Do you have a firewall, do you have an anti-spyware installed?.

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

HTH.
nass
Click to expand...
Click to expand...
 
What are your anti-spyware arrangements?

How much RAM memory?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

What is your CPU processor speed?

Do you leave your computer on 24/7?

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


thank you nass for your reply,
avg scans auto. daily. does seem to slow things down. I noticed when
computer first comes up startup programs slow things down. tried to
go into startup to delete a few but couldnt figure out. theres enough
space. on computer dont think thats the prob. very slow. if you take
time, go slow and dont click things more than once computer does sort
of ok, but get inpatient it freezes or shuts down. I will go to temp
files and cookies and delete them but other than that I am at a loss.
thank you for all your help.

nass said:
bmi said:
I click a program, it doesnt pop up for a bit, click it again
things start to freeze, acts like it cant multi task very well,
acts as if things start to freeze as computer gets warmed up. when
starting up computer and startup programs are coming up if you
click other things computer might freeze. things seem to be slow.
done clean disk, checked space on drive c, done disk defrag. have
avg antivirus program that scans all the time...
any help wiith this??
thank you
Click to expand...

How much Disk space you have, How Much RAM you have, how many
applications running in the Background beside the AVG?.
Do you have a firewall, do you have an anti-spyware installed?.

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and
run it on Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing
Option: [&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
Then click on Programs Tab and click Manage Add-Ons and Disable all
non Verified Add-Ons (You should Renable them later one-by-one and
see the culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Open a Notepad, customize or minimize to the taskbar as you will
need it later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or
Yellow exclamation mark /!\ , double click each one to get more info
about the causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the
Notepad you opened earlier and right click on the first line and
select Paste from the list, this will paste the error message on a
Notepad.
Please don't duplicate the error message one of each kind will be
sufficient. HOW TO: View and Manage Event Logs in Event Viewer in
Windows XP http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat
the error, just one of each kind and post them back in your next
post.

HTH.
nass
Click to expand...
Click to expand...
 
Hey peoplez use trend micro internet security pro its cool and cleans up ure
comp and protects u from viruses, spyware, rookrits, hackers, spam, and
phishing scams don't use AVG it SUCK! It dosen't protects u from virus and
spyware also it has its own firewall, it also can clean up ure pc for faster
performance by cleaning up ure disk space, system registry, startup programs,
and internet privary ( MAKES URE COMPUTER VERY FAST!).
 
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