My computer does not like my new hard disk drive

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As my old 40 Gb hard drive is full so I purchased a Seagate 320 Gb HDD
(ST3320620A).

When I attempt to install new Windows XP the process stops when the computer
has to be restarted mid way through the install. The message is “disk read
error occurred press Ctrl + Alt + Del to restartâ€.

I have run Seatools for DOS and a full scan “Passed.

We ran in another computer and it installed first attempt. When I put it in
my computer it would not boot, same message.

I have two other HDD in removable racks that work fine in this computer.

Linux Kubuntu installed on the drive works fine.
Could see all Windows files on disk.
 
Burgjoh said:
Linux Kubuntu installed on the drive works fine.
Could see all Windows files on disk.

You have your answer, then ;-)

Seriously, this is most likely because it is over 137GB in size, and has an
issue with the BIOS's 48-bit LBA translation scheme. You may be able to fix
it with a BIOS flash-update. If you follow this route do be very careful to
ensure you have the right update for your board, or you could trash the
computer.
 
Anteaus said:
You have your answer, then ;-)

Seriously, this is most likely because it is over 137GB in size, and has an
issue with the BIOS's 48-bit LBA translation scheme. You may be able to fix
it with a BIOS flash-update. If you follow this route do be very careful to
ensure you have the right update for your board, or you could trash the
computer.
I upgraded the BIOS to F9 and still no work.
Put HDD in another computer and it installed fine.
Emailed Gygabyte with this question but no answer.
 
"Gigabyte sent me a BIOS upgrade but this made no difference.

Anymore ideas? before I throw it at the wall.
 
Burgjoh said:
As my old 40 Gb hard drive is full so I purchased a Seagate 320 Gb
HDD (ST3320620A).

When I attempt to install new Windows XP the process stops when the
computer has to be restarted mid way through the install. The
message is "disk read error occurred press Ctrl + Alt + Del to
restart".

I have run Seatools for DOS and a full scan "Passed.

We ran in another computer and it installed first attempt. When I
put it in my computer it would not boot, same message.

I have two other HDD in removable racks that work fine in this
computer.

Linux Kubuntu installed on the drive works fine.
Could see all Windows files on disk.
You have your answer, then ;-)

Seriously, this is most likely because it is over 137GB in size,
and has an issue with the BIOS's 48-bit LBA translation scheme. You
may be able to fix it with a BIOS flash-update. If you follow this
route do be very careful to ensure you have the right update for
your board, or you could trash the computer.
Put HDD in another computer and it installed fine.
Emailed Gygabyte with this question but no answer.
"Gigabyte sent me a BIOS upgrade but this made no difference.

Anymore ideas? before I throw it at the wall.

First - let's assume the original responder was correct...

Did Gigabyte say that this new BIOS would support hard disk drives above
137GB?

Did you upgrade your BIOS with it per their instructions (usually - with a
motherboard of that advanced age - you would have to boot from a floppy
diskette and install from a DOS boot...)

If your motherboard BIOS still does not see the drive as it's actual size
(little under 300GB formattable) then you have a few choices.
- Use the manufacturer's drive overlay program to get past your hardwares
deficiencies...
- Purchase a new motherboard (and likely processor/memory/etc) to go along
with that new hard disk drive...
- Return that drive and urchase a 120GB or smaller drive...


Now - assuming the original responder might have been incorrect...

When you put the hard disk drive in, what does your system BIOS tell you
about the drive? Does it give you the correct make/model/size?

Have you tried a different cable connection (you should not use the same
cable you utilized for the 40GB drive...)?

The jumper settings on the drive - what are they set at?

If you put it in the machine and use the SEATools to perform a complete
zero-write on the drive (not just testing it - but full zero-write) does it
complete? (This will take a long while.)

These 'two other hard drives you have in removable racks' --> explain what
*you* mean by 'removable racks' and explain what you mean by they 'work
fine' and lastly - what is their make/model/size?
 
Shenan Stanley said:
First - let's assume the original responder was correct...

Did Gigabyte say that this new BIOS would support hard disk drives above
137GB?

Did you upgrade your BIOS with it per their instructions (usually - with a
motherboard of that advanced age - you would have to boot from a floppy
diskette and install from a DOS boot...)

If your motherboard BIOS still does not see the drive as it's actual size
(little under 300GB formattable) then you have a few choices.
- Use the manufacturer's drive overlay program to get past your hardwares
deficiencies...
- Purchase a new motherboard (and likely processor/memory/etc) to go along
with that new hard disk drive...
- Return that drive and urchase a 120GB or smaller drive...


Now - assuming the original responder might have been incorrect...

When you put the hard disk drive in, what does your system BIOS tell you
about the drive? Does it give you the correct make/model/size?

Have you tried a different cable connection (you should not use the same
cable you utilized for the 40GB drive...)?

The jumper settings on the drive - what are they set at?

If you put it in the machine and use the SEATools to perform a complete
zero-write on the drive (not just testing it - but full zero-write) does it
complete? (This will take a long while.)

These 'two other hard drives you have in removable racks' --> explain what
*you* mean by 'removable racks' and explain what you mean by they 'work
fine' and lastly - what is their make/model/size?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way



Thanks for all your advice.
The problem was the removable HDD racks. I removed the rack and the new HDD
resumed the installation process.
I installed the new HDD as the master and the old HDD as the slave. All
works fine.
 
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