"My Computer" Access Slow

  • Thread starter Thread starter Henry
  • Start date Start date
H

Henry

I have a dell computer with Window XP. Started from a
couple of days ago, whenever I click "My Computer" icon,
the computer start to show a flash light and searching
for the contents. It takes the computer 2 mins to finish
the searching and shows all of the drives there.

I called the Dell help Center, and spent 5 hours with a
technician with any solution. I tried to reinstall the
window XP, no help.

Can anyone here help me ?
 
I assume no one at Dell mentioned the System Restore feature that would take
the computer's system state back to a time prior to when the problem began.
Now that's you've reinstalled, that's out of the question.

Make sure you antivirus software is up to date and try running a virus scan
of your system. Also, check for malware; download, install and run Ad
Aware.

Beyond that, there are a few things you can try but that reinstall over the
top has likely put you in position that the best of course of action is to
start over with a fresh clean install of XP. Given that, be sure your data
is well backed up.

Now, a few other things you can try but backup your data first:
The following assumes you have an actual XP CD as opposed to a restore CD or
restore partition supplied by your PC manufacturer.

Go to Start, type sfc /scannow in the run box and press enter. Note, there
is a space between sfc and the forward slash. You will be asked for your XP
CD. Be aware, upon inserting the CD the XP setup screen may appear, this is
not a part of sfc /scannow, rather it is being invoked by autorun. Simply
minimize the screen and allow sfc to continue.

If the above fails to resolve the issue, try a repair install as follows:

Be sure you are well backed up in case there is a problem from which you are
unable to recover. NOTE, while a repair install should leave your data
files intact, if something goes wrong during the repair install, you may be
forced to start over and do a clean install of XP. If you don't have your
data backed up, you would lose your data should that eventuality occur.

Assuming your system is set to boot from the CD-ROM drive, boot with the XP
CD in the drive. If it isn't or you are not sure, you need to enter the
system's BIOS. When you boot the system, the first screen usually has
instructions that if you wish to enter setup press a specific key, when you
see that, do so. Then you will have to navigate to the boot sequence, if
the CD-ROM drive is not first line, set it first in the boot sequence. Save
your settings and exit with the XP CD in the drive. The system will reboot.

Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
 
Michael:

Thanks for the response.

Actually, when I was working with the technician at
Dell, we did try the system restore and all of what you
suggested about "repair". None of them worked.

The strange thing is that everything else work fine.
The only problem is to access "My Computer". Once I get
to there, I can access any file without problem.
However, if I wnat to go back to "My Computer", I have to
wait for another two minutes.

I just have no clue.
 
Do you have a network interface card? If yes, even if it isn't connected to
a network, your system might be looking for network drives.

Try the following, this is a suggestion we often give for a system that
hangs at the desktop on bootup and it might work here:
If you're running a DSL modem and have a LAN or high speed connection, try
changing the properties of it.

Go to start> connect to> show all connections>right click on Local Area
connection>scroll down and click on Properties.

Highlight "Internet protocol (TCP/IP)"

Click on properties button>click on the "use the following IP address" radio
button.

Add the following.

IP address:192.168.0.1 (or any in the accepted range)

Subnet Mask:255.255.255.0

Some connections won't allow this, so if you can't get a connection, remove
it.

If the above doesn't apply but you are on a network, go to Start\All
Programs\Accessories and the Command Prompt. At the prompt type "ipconfig"
without the quotes and press enter. Make note of the numbers.

Go to Start\Connect To, select "Show all connections" and select Local Area
Connection. Right click and select properties. Select "Internet Protocol
(TCP/IP)" and click properties, select "Use the following IP address" and
input the appropriate numbers you found earlier. When you exit that box,
the Subnet Mask numbers should input automatically.

Reboot and see if that resolves the issue.
 
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