My Bluetooth Places

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Guest

Have recently brought a bluetooth mobile phone and bluetooth dongle in theory
to let me sync my Outlook records with the phone. However it doesn't work,
called tech support for the phone and they said I had to use "My Bluetooth
Places" to link phone. Problem is I don't have a "My Bluetooth Places" on PC.

Am running Win XP Home SP2, have uninstalled & reinstalled software for
phone, uninstalled & reinstalled software for dongle several times for both.
Show Bluetooth devices in Control Panel, but no "My Bluetooth Places"
anywhere on PC, have even used Search to try to find it. Can anyone help
please on why I haven't got a "My Bluetooth Places"?
 
Have recently brought a bluetooth mobile phone and bluetooth dongle in theory
to let me sync my Outlook records with the phone. However it doesn't work,
called tech support for the phone and they said I had to use "My Bluetooth
Places" to link phone. Problem is I don't have a "My Bluetooth Places" on PC.

Am running Win XP Home SP2, have uninstalled & reinstalled software for
phone, uninstalled & reinstalled software for dongle several times for both.
Show Bluetooth devices in Control Panel, but no "My Bluetooth Places"
anywhere on PC, have even used Search to try to find it. Can anyone help
please on why I haven't got a "My Bluetooth Places"?

If you installed SP2 through Windows Update, it tailored what was
downloaded and installed according to the system's current configuration.
In other words, it's possible the bluetooth portion of SP2 was skipped on
your system.

You can download the full SP2 install package or order the CD. Reapply SP2.
Check that bluetooth is working. Then visit Windows update to reinstall
updates released post-SP2.

Technet download:
http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

Order the CD:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
 
Many thanks for the info Sharon, have visited the link you gave for SP2
download, but it says not to down load this version if only updating 1 PC. I
have got the SP2 CD somewhere, should I rerun this through the PC or download
it from the web?

Chris
 
Many thanks for the info Sharon, have visited the link you gave for SP2
download, but it says not to down load this version if only updating 1 PC. I
have got the SP2 CD somewhere, should I rerun this through the PC or download
it from the web?

Chris

The download is the same as what's on the CD. Run either one.
 
Hi Sharon, still no joy, have reinstalled SP2 and done an online update but
still no "My Bluetooth Places". Bluetooth software was still installed and I
left the dongle in USB slot whilst doing SP2. Is the final step an fdisk and
reinstall Windows from scratch, I which I would prefer not to do. Does the
fact I am running an OEM version of XP Home make a difference? Chris
 
Hi Sharon, still no joy, have reinstalled SP2 and done an online update but
still no "My Bluetooth Places". Bluetooth software was still installed and I
left the dongle in USB slot whilst doing SP2. Is the final step an fdisk and
reinstall Windows from scratch, I which I would prefer not to do. Does the
fact I am running an OEM version of XP Home make a difference? Chris

No, I wouldn't reinstall anything from scratch at this point except maybe
the dongle and the related software. Reapplying SP2 adds My Bluetooth
Places IF there is a recognizable bluetooth device connected. The next step
would be to contact the company that implements the bluetooth dongle to
find out why it is not working.
 
Hi Michel, am experiencing the same problem...
----
Hi Sharon,

I did as you told Michel..downloaded the SP2 (though have previously applied
it via Windows update), but still am missing the "My Bluetooth Places" and
the "Bluetooth Devices" (??) in Control Panel. Note that under Device
Manager, I have the "Generic Bluetooth Radio", "Bluetooth Enumerator", as
well as the virtual ports and modem over bluetooth properly installed.

In my case, here are the specifics:

1. recently installed a Billionton dongle that shipped with a Toshiba Stack
(ver. 3.03.06C)
2. plugged in the dongle (probably installed the generic drivers)
3. installed the Toshiba Stack (succesful ActveSync and file transfer;
haven't tried PAN)
4. decided to use Microsoft stack; uninstalled the Toshiba stack
5. NOW, it appears am missing "My BT Places" which the rest oh the world
have :-(

Though I dont have these entries, was able to make ActiveSync run on either
stack. Problem is, I think i need to configure something via the BT Places to
make Internet connection Sharing work ( which is the primary reason i needed
a BT link at home).

This is so confusing. I wanted to reinstall XP from scratch. Am just looking
for opinions around. I understand, i probably made a fault my pluggingin the
USB BT adapter before I installed the Toshiba stack. This could have
screwed-up everything. I hope there are ways to fix this.

--Regin B
 
Hi Michel, am experiencing the same problem...
----
Hi Sharon,

I did as you told Michel..downloaded the SP2 (though have previously applied
it via Windows update), but still am missing the "My Bluetooth Places" and
the "Bluetooth Devices" (??) in Control Panel. Note that under Device
Manager, I have the "Generic Bluetooth Radio", "Bluetooth Enumerator", as
well as the virtual ports and modem over bluetooth properly installed.

In my case, here are the specifics:

1. recently installed a Billionton dongle that shipped with a Toshiba Stack
(ver. 3.03.06C)
2. plugged in the dongle (probably installed the generic drivers)
3. installed the Toshiba Stack (succesful ActveSync and file transfer;
haven't tried PAN)
4. decided to use Microsoft stack; uninstalled the Toshiba stack
5. NOW, it appears am missing "My BT Places" which the rest oh the world
have :-(

Though I dont have these entries, was able to make ActiveSync run on either
stack. Problem is, I think i need to configure something via the BT Places to
make Internet connection Sharing work ( which is the primary reason i needed
a BT link at home).

This is so confusing. I wanted to reinstall XP from scratch. Am just looking
for opinions around. I understand, i probably made a fault my pluggingin the
USB BT adapter before I installed the Toshiba stack. This could have
screwed-up everything. I hope there are ways to fix this.

--Regin B

To clarify SP2 web install vs. SP2 full download:
The web install (Windows Update/Automatic Updates), to conserve time and
bandwidth, makes an inventory of the system. Then downloads only applicable
files and installs them. Downloading the full SP2 package or ordering the
SP2 CD and re-installing will add "missing" parts of SP2.

NOTE: Since some time has gone by since SP2 has been released, it will be
necessary to revisit Windows Update after reinstalling SP2. Use the Custom
Install option. After Windows Update scans the system, install all critical
updates listed. Pick and choose what you want from the other categories.

For your hardware problem:
Does the bluetooth device show in Device Manager? Have you tried deleting
the device from here and then restarting to let Windows re-detect it? May
want to hold off on this until after you check the Toshiba website.

Strongly suggest checking the website of the provider for your bluetooth
device for their specific recommendations on using their product. As
happens many times (especially with more advanced/specialized devices),
only the manufacturer's drivers and controls provide full features and/or
the best performance for the device.

My tablet PC has bluetooth capability. While the XP Bluetooth Places is
visible in control panel and MS bluetooth drivers are present, the system
is configured to use different drivers and a different control panel to
manage all Bluetooth resources. The tablet PC manufacturer had a very
detailed article in their support pages for getting this setup correctly.
 
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