my argosy external hard disk drive is not recognised by win

[evangelion]

Hello

Yesterday, I installed my external 3.5" hard disk drive

my model is HD36OU-P usb 2.

yesterday it worked correctly, creating a new unit G: I stored 10 Gb
then I formated my computer

and now the hard disk is not recognised, I created 2 partitions C y D
and as the hard disk was not switched on it showed other space, of 15
Gb, the gigas my external hard disk drive has, and it sayd
"space no partitioned", I didn´t touch this space, and
left as it was

so when I click in my computer I have just the two partitions C and D
the letter for my external disk doesn´t sho

maybe could be that I have formated my other two units in nfts and no
in fat32? or that I haven´t got the device driver for USB hos
controller installed.......in the prospect it says I have to have i
installed, but I don´t know how to find out this....

this is a screenshoot of the disk management

http://i79.photobucket.com/albums/j139/sherezade_01/administradordediscos.jp

is the disk 1, it says path not assigned

in properties it says that works correctly and in type of partitio
says mbr "master register

I need to recover my data in the disk, I´ve switched off the hard dis
a couple of times, maybe I delete all the data if I do this

besides in the manual says that there is no need to install drivers i
windows xp, but I have installed anyway , and in the program file
folder, I don´t see other file when I install it but one name
generic, that just contains icons, and yes, in add or remov
programs I have usb 2.0 card reade

the brand is argosy, and the model is HD350U-P, 3,5" usb 2.0,
mi SO es windows xp pr

could you give me some help about what can I do

thank you in advance, and greetins.....

 

[Arno Wagner]

Hello,

Yesterday, I installed my external 3.5" hard disk drive,

my model is HD36OU-P usb 2.0

yesterday it worked correctly, creating a new unit G: I stored 10 Gb,
then I formated my computer,

and now the hard disk is not recognised,

Which one?

I created 2 partitions C y D,
and as the hard disk was not switched on it showed other space, of 150
Gb, the gigas my external hard disk drive has, and it sayd,
"space no partitioned", I didn´t touch this space, and I
left as it was,

Huh? I don't understand what you are saying. Did you create C/D while
the external disk was off? Did you then swtch the erxternal disk on?

so when I click in my computer I have just the two partitions C and D,
the letter for my external disk doesn´t show

maybe could be that I have formated my other two units in nfts and not
in fat32?

Should make no diference for this porblem.

or that I haven´t got the device driver for USB host
controller installed.......in the prospect it says I have to have it
installed, but I don´t know how to find out this.....

this is a screenshoot of the disk management:

is the disk 1, it says path not assigned,

Well, it looks like it does not see the external disk at all.
Have you checked the cabeling?

in properties it says that works correctly and in type of partition
says mbr "master register"

I need to recover my data in the disk, I´ve switched off the hard disk
a couple of times, maybe I delete all the data if I do this?

If you switched it off before removing it savely with the icon for
this purpose in the bottom left icon list on the toolbar, then you
may have done arbitrary damage. Still, it should see the disk
drive, if maybe not the partitions.

besides in the manual says that there is no need to install drivers in
windows xp, but I have installed anyway , and in the program files
folder, I don´t see other file when I install it but one named
generic, that just contains icons, and yes, in add or remove
programs I have usb 2.0 card reader

the brand is argosy, and the model is HD350U-P, 3,5" usb 2.0, y
mi SO es windows xp pro

could you give me some help about what can I do?

thank you in advance, and greetins......

I think you should check the cabeling. Then you should check
the driver. Also you may need to unplug and replug the xternal
drive in some cases for it to be seen. Try that. You need
to get XP to see the disk.

As long as XP does not see the drive at all, it likely is
not a problem with the data on the external disk, but something
else.

Arno

 

[Rod Speed]

Yesterday, I installed my external 3.5" hard disk drive,

my model is HD36OU-P usb 2.0

yesterday it worked correctly, creating a new unit G:
I stored 10 Gb, then I formated my computer,

and now the hard disk is not recognised, I created 2 partitions C y D,
and as the hard disk was not switched on it showed other space, of
150 Gb, the gigas my external hard disk drive has, and it sayd,
"space no partitioned", I didn´t touch this space, and I left as it was,

so when I click in my computer I have just the two partitions C and D,
the letter for my external disk doesn´t show

Because XP thinks it hasnt been partitioned for some reason.

maybe could be that I have formated my
other two units in nfts and not in fat32?
Nope.

or that I haven´t got the device driver for USB host
controller installed.......in the prospect it says I have to
have it installed, but I don´t know how to find out this.....

Did you do an update since you reinstalled XP ?

this is a screenshoot of the disk management:

is the disk 1, it says path not assigned,

in properties it says that works correctly and
in type of partition says mbr "master register"

I need to recover my data in the disk, I´ve switched off the hard
disk a couple of times, maybe I delete all the data if I do this?

Should be fine since you werent writing to it at the time.

besides in the manual says that there is
no need to install drivers in windows xp,

You said the exact opposite higher up.

but I have installed anyway , and in the program files folder,
I don´t see other file when I install it but one named generic,
that just contains icons, and yes, in add or remove
programs I have usb 2.0 card reader

A card reader is something completely different to an external hard drive.

the brand is argosy, and the model is HD350U-P, 3,5" usb 2.0,
y mi SO es windows xp pro

could you give me some help about what can I do?

Which SP of XP ? You do need to add USB2 support to XP after a clean
install. Maybe thats the reason it cant see the partitions on the drive.

 

[evangelion]

Hello again and thanks for the help :

Which one?

my external disk, the disk of the computer are recognized as usua

Huh? I don't understand what you are saying. Did you create C/ whil
the external disk was off? Did you then swtch the erxternal dis

on

I don´t remember well, but I think it was switched on while I wa
formating, and then I switched off.

Well, it looks like it does not see the external disk at all
Have you checked the cabeling?

yes, the cabeling is o

If you switched it off before removing it savely with the icon fo
this purpose in the bottom left icon list on the toolbar, then yo
may have done arbitrary damage. Still, it should see the dis
drive, if maybe not the partitions.

don´t know, but one of the characteristics says "plug & pla
and hot insertion/removal capability

Because XP thinks it hasnt been partitioned for some reason.

when I first installed I didn´t partitioned the disk, because it wa
recognised automatically, the letter G showed without me doin
anything else that plug the external disk after installing the drive
should have I partitioned the disk? but now if I do a partition to th
disk, I guess all the data will dissapea

Did you do an update since you reinstalled XP ?

yes, I updated my x

You said the exact opposite higher up.

I said that? aranoid: sorry, I´m a bit nervious, I´m stuck righ
now without being able to do anything till this is solve

in the manual says that under xp, you just have to insert th
interface cable into computer and the hard disk drive will b
recognized automaticall

A card reader is something completely different to an external har

drive.

yes, I installed just in case it was necessary, in the instructions o
the cd, it said that just in windows 98 had to install the drive, th
other windows has to install the card reader only.......so just i
case, I have tried to install it without the drive of the cd also
but wasn´t recognized either, however in the disk management the pat
is not assigned but this disk is showin

Which SP of XP ? You do need to add USB2 support to XP after clea
install. Maybe thats the reason it cant see the partitions on th

drive

how can I do this? I have updated my xp with SP2, in driver manager
have the mass storage device yet, and in add and remove programs
have too the usb 2.00 card reader,

thanks again and greetin

 

[Rod Speed]

Hello again and thanks for the help

You mangled the quoting considerably, I've cleaned up the mess.

my external disk, the disk of the computer are recognized as usual

I don´t remember well, but I think it was switched
on while I was formating, and then I switched off.

yes, the cabeling is ok

don´t know, but one of the characteristics says
"plug & play and hot insertion/removal capability"

Its more complicated than that. You do need to use that icon
before removing so XP can write what is pending to the drive.

Rod Speed wrote

when I first installed I didn´t partitioned the disk, because it was
recognised automatically, the letter G showed without me doing
anything else that plug the external disk after installing the drive,

You appear to be saying the exact opposite in the para of yours just above.

should have I partitioned the disk?
No.

but now if I do a partition to the disk, I guess all the data will dissapear
Yes.

yes, I updated my xp

Before you plugged the external drive in again ?

I said that? aranoid: sorry, I´m a bit nervious, I´m stuck
right now without being able to do anything till this is solved

It wont get solved if you dont say clearly what you did.

in the manual says that under xp, you just have to insert the
interface cable into computer and the hard disk drive will be
recognized automatically

Its more complicated than that with USB2 support, the original
XP didnt have full USB2 support and it needs to be updated to
have full USB2 support unless you are using an XP CD which
already has SP2 included.

yes, I installed just in case it was necessary,

That may have caused the problem with the system
getting confused about drive letters when you did that.

in the instructions of the cd, it said that just in windows 98 had to
install the drive, the other windows has to install the card reader only.......
so just in case, I have tried to install it without the drive of the cd also,
but wasn´t recognized either, however in the disk management the
path is not assigned but this disk is showing

Not clear if you did that AFTER the drive wasnt visible after
the clean install of XP again or did that before you plugged
the external drive in after that clean install of XP.

how can I do this? I have updated my xp with SP2, in driver
manager I have the mass storage device yet, and in add and
remove programs I have too the usb 2.00 card reader,

I'd see if Easy Recovery Pro can fix the mess now. It isnt free.