Must cycle printer power off then on before it prints

  • Thread starter Thread starter Ray K
  • Start date Start date
R

Ray K

I'm helping a friend install a Konica/Minolta 1350W b&w laser printer
connected via the USB to a HP laptop with Vista. The drivers installed
okay. When I go to print a test page, nothing happens unless I first
turn the printer off, then on. If I then attempt to print the same test
page again, it won't print until I cycle the printer power off then on.

The test page is the one from the Printers/Properties option. I haven't
tried printing anything else.

Thanks for your help.

Ray
 
Ray said:
I'm helping a friend install a Konica/Minolta 1350W b&w laser printer
connected via the USB to a HP laptop with Vista. The drivers installed
okay. When I go to print a test page, nothing happens unless I first
turn the printer off, then on. If I then attempt to print the same test
page again, it won't print until I cycle the printer power off then on.

The test page is the one from the Printers/Properties option. I haven't
tried printing anything else.

Thanks for your help.

Ray
Click to expand...

Here's Konica's reply. Solved the problem. I wonder why Vista isn't set
from the factory the way Konica says.

Ray K.
*******************************************************************

Dear Ray K
Thank you for contacting us.
From your e-mail comments, I see that you can print after you restart
Click to expand...
your computer.


--------------------------------

If the test pages only print after you restart the computer is because
on vista their is a security issue and you need to turn off User account
Controls: see below.


1. Open User Accounts by clicking the Start button , clicking Control
Panel, clicking User Accounts and Family Safety (or clicking User
Accounts, if you are connected to a network domain), and then clicking
User Accounts.

2. Click Turn User Account Control on or off. If you are prompted for
an administrator password or confirmation, type the password or provide
confirmation.

3. Select the Use User Account Control (UAC) to help protect your
computer check box to turn on UAC, or clear the check box to turn off
UAC, and then click OK.
 
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