C
Colleen
I am posting this to several newsgroups, because I am not sure which is
the most appropriate group for these questions. I apologize in advance
for the multiple posts.
I have had a series of computer catastrophes related to Windows 2000
Professional, and although I have managed to solve some of the problems
by re-installing Windows, I still need some help to get my system
functioning normally again. I have a Dell Dimension 8100.
The first thing that happened was that I got a hard drive error when I
booted, and my computer would not recognize my DVD-RW drive or my hard
drive. I managed to get it to recognize my DVD drive by doing a series
of cold boots and re-setting the boot sequence in the BIOS. However, in
the midst of this process, I got a message saying that my “SYSTEMced”
file was missing, and that I would need to restore it from the original
Windows installation CD. Since at that time, my computer was not
recognizing my DVD drive, I could not restore the file. After I was
able to restore my DVD drive, I hoped that re-installing Windows would
fix this problem.
My BIOS is now set as follows:
- Primary Drive 0 is “Hard Drive” set to “Auto”
- Secondary Drive 0 is “CD-ROM Reader” (Samsung CD-RW/DVD SM-308B) set
to “Auto”
When I reboot, I get a message saying “Primary Hard drive 1 not found;
Secondary drive 1 not found”, although I never got this message prior to
this set of problems. After getting this message, I just press F1, and
Windows continues to load.
After I re-installed Windows, only a few shortcuts appeared on my
desktop, and when I clicked on “Start” then “Programs”, I saw that only
a few programs appeared. When I go into Windows Explorer, I see that
all my original programs and documents are still there, but I can only
access them through Windows Explorer. Is there any simple way to
restore everything to the way it was before, or do I have to create
shortcuts on the desktop for each program I want to access there? Also,
do I have to add each program individually to my “Start Folder” in order
to access them in the way to which I am accustomed?
My modem will not function now, and I do not seem to be able to get the
computer to recognize it. Running the “Add New Hardware” application
does not find any new hardware.
On top of all that, I am not able to do a warm boot from the “Start –
Shutdown” function. When I click on “Start – Shutdown”, the screen
freezes, and nothing happens.
I apologize for this long list of problems. I have always thought
Windows 2000 was not subject to any of the horror stories I keep hearing
about Windows XP, and maybe this has nothing to do with Windows, but it
seems to be at least partially related. I hope that you can help me,
and I thank you in advance for your time.
Colleen
(e-mail address removed)
the most appropriate group for these questions. I apologize in advance
for the multiple posts.
I have had a series of computer catastrophes related to Windows 2000
Professional, and although I have managed to solve some of the problems
by re-installing Windows, I still need some help to get my system
functioning normally again. I have a Dell Dimension 8100.
The first thing that happened was that I got a hard drive error when I
booted, and my computer would not recognize my DVD-RW drive or my hard
drive. I managed to get it to recognize my DVD drive by doing a series
of cold boots and re-setting the boot sequence in the BIOS. However, in
the midst of this process, I got a message saying that my “SYSTEMced”
file was missing, and that I would need to restore it from the original
Windows installation CD. Since at that time, my computer was not
recognizing my DVD drive, I could not restore the file. After I was
able to restore my DVD drive, I hoped that re-installing Windows would
fix this problem.
My BIOS is now set as follows:
- Primary Drive 0 is “Hard Drive” set to “Auto”
- Secondary Drive 0 is “CD-ROM Reader” (Samsung CD-RW/DVD SM-308B) set
to “Auto”
When I reboot, I get a message saying “Primary Hard drive 1 not found;
Secondary drive 1 not found”, although I never got this message prior to
this set of problems. After getting this message, I just press F1, and
Windows continues to load.
After I re-installed Windows, only a few shortcuts appeared on my
desktop, and when I clicked on “Start” then “Programs”, I saw that only
a few programs appeared. When I go into Windows Explorer, I see that
all my original programs and documents are still there, but I can only
access them through Windows Explorer. Is there any simple way to
restore everything to the way it was before, or do I have to create
shortcuts on the desktop for each program I want to access there? Also,
do I have to add each program individually to my “Start Folder” in order
to access them in the way to which I am accustomed?
My modem will not function now, and I do not seem to be able to get the
computer to recognize it. Running the “Add New Hardware” application
does not find any new hardware.
On top of all that, I am not able to do a warm boot from the “Start –
Shutdown” function. When I click on “Start – Shutdown”, the screen
freezes, and nothing happens.
I apologize for this long list of problems. I have always thought
Windows 2000 was not subject to any of the horror stories I keep hearing
about Windows XP, and maybe this has nothing to do with Windows, but it
seems to be at least partially related. I hope that you can help me,
and I thank you in advance for your time.
Colleen
(e-mail address removed)