K
Kathy
How can you get the results of separate queries in the
same report? The wizard could not combine them.
I had to create successive queries to get the end result I
was looking for, then used the last query for each
report. I have 2 separate reports with a single field on
each, that I'd like to combine into one report.
If it helps to know specifically, this is what it does:
Using a date prompt: (to run daily, weekly and monthly)
test for the following
'status of activity' = 'closed',
'type of contact' = 'phone' or 'email'
Difference in start time and closed time in hours
If type of contact is phone, count of those with closed
time less than 3 hours? (this number currently feeds one
report)
If type of contact is email, count of those with closed
time less than 72 hours? (this number is used in second
report)
Any guidance is appreciated!
same report? The wizard could not combine them.
I had to create successive queries to get the end result I
was looking for, then used the last query for each
report. I have 2 separate reports with a single field on
each, that I'd like to combine into one report.
If it helps to know specifically, this is what it does:
Using a date prompt: (to run daily, weekly and monthly)
test for the following
'status of activity' = 'closed',
'type of contact' = 'phone' or 'email'
Difference in start time and closed time in hours
If type of contact is phone, count of those with closed
time less than 3 hours? (this number currently feeds one
report)
If type of contact is email, count of those with closed
time less than 72 hours? (this number is used in second
report)
Any guidance is appreciated!