Multiple Outlook contacts folders

[frogman7]

I am running outlook 2003 hooked to exchange server.

there has been many things happen to this account before I got handed
the problem. The user has 3 Contacts folders and only one can be
accessed.

When you click the to: button it says the folder couldnot be found.
There were groups that use to work but now the groups cant be found.

Where are all the pieces to outlook stored so I can get this stuff
back.

 

[Diane Poremsky [MVP]]

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

 

[frogman7]

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I am running outlook 2003 hooked to exchange server.

there has been many things happen to this account before I got handed
the problem. The user has 3 Contacts folders and only one can be
accessed.

When you click the to: button it says the folder couldnot be found.
There were groups that use to work but now the groups cant be found.

Where are all the pieces to outlook stored so I can get this stuff
back.- Hide quoted text -

- Show quoted text -

Yes all the things are there but i haven't removed it yes and put it
back because there is another issue. Maybe it is related maybe not.
This user and also another user is experiencing the same issue. All
of there distribution list (groups) are gone. If i remove it and put
it back will this fix this other issue????

 

[Diane Poremsky [MVP]]

It depends on the cause of the missing DLs. If they are in a missing
contacts folder, it will fix it. If they are really missing, no.

If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I am running outlook 2003 hooked to exchange server.

there has been many things happen to this account before I got handed
the problem. The user has 3 Contacts folders and only one can be
accessed.

When you click the to: button it says the folder couldnot be found.
There were groups that use to work but now the groups cant be found.

Where are all the pieces to outlook stored so I can get this stuff
back.- Hide quoted text -

- Show quoted text -

Yes all the things are there but i haven't removed it yes and put it
back because there is another issue. Maybe it is related maybe not.
This user and also another user is experiencing the same issue. All
of there distribution list (groups) are gone. If i remove it and put
it back will this fix this other issue????

 

[frogman7]

It depends on the cause of the missing DLs. If they are in a missing
contacts folder, it will fix it. If they are really missing, no.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?
If this is grayed out...
Go to Tools | Email Accounts, choose View or change existing directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
(e-mail address removed)
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I am running outlook 2003 hooked to exchange server.
there has been many things happen to this account before I got handed
the problem. The user has 3 Contacts folders and only one can be
accessed.
When you click the to: button it says the folder couldnot be found.
There were groups that use to work but now the groups cant be found.
Where are all the pieces to outlook stored so I can get this stuff
back.- Hide quoted text -
- Show quoted text -

Yes all the things are there but i haven't removed it yes and put it
back because there is another issue. Maybe it is related maybe not.
This user and also another user is experiencing the same issue. All
of there distribution list (groups) are gone. If i remove it and put
it back will this fix this other issue????- Hide quoted text -

- Show quoted text -

Where can I find the DLs and what are the file extentions so I can
find them again.

 

[Diane Poremsky [MVP]]

They are stored in the contacts folder with your contacts.

It depends on the cause of the missing DLs. If they are in a missing
contacts folder, it will fix it. If they are really missing, no.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

If you have Contacts in the Contacts folder but they are not
accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book.
Right
click the Contacts folder, choose Properties then Outlook Address
Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing
directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I am running outlook 2003 hooked to exchange server.

there has been many things happen to this account before I got
handed
the problem. The user has 3 Contacts folders and only one can be
accessed.

When you click the to: button it says the folder couldnot be found.
There were groups that use to work but now the groups cant be found.

Where are all the pieces to outlook stored so I can get this stuff
back.- Hide quoted text -

- Show quoted text -

Yes all the things are there but i haven't removed it yes and put it
back because there is another issue. Maybe it is related maybe not.
This user and also another user is experiencing the same issue. All
of there distribution list (groups) are gone. If i remove it and put
it back will this fix this other issue????- Hide quoted text -

- Show quoted text -

Where can I find the DLs and what are the file extentions so I can
find them again.