multiple emails coming and going?

  • Thread starter Thread starter Jerry
  • Start date Start date
J

Jerry

I recently set up a new computer. Use XP pro and Outlook 2007. Recently
email recipiants say that my emails have replicated up to seven times.
Today, I received for the first time an email from someone and I got four
copies of the same email. What can I do to correct this madness? This is
irratating to those who receive my memos not to speak of personal
frustrations. Can anyone help here. Am I going to have to reinstall Outlook?
Thanks for any assistance.

Jerry
 
Duplication is often caused anti virus software that has been intergrated
with OL, do you have such?
and if so uninstall the AV to test, if ok reinstall the AV without the OL
intergration.
 
I use AVG. I have been doing some personal research, and was just about to
figure out whether it has been configured to scan the outgoing stuff. Any
experience here?
Jerry
 
Does the fact that my AVG is not scanning outgoing email totally eliminate
that as a part of the problem? What about diabling AVG temporarily?
Jerry
 
possibly - or not. Generally multiple sends is because there is something
between outlook and the smtp server and outlook doesn't get the message that
the smtp server accepted it. That something is usually a virus scanner.

Do you have any addins installed that could be touching mail as its sent?









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
Diane
I unintalled AVG and then reinstalled it. It appears to have temporarily
taken care of the problem. Thanks for your input.

Jerry
 
Jerry said:
I unintalled AVG and then reinstalled it. It appears to have
temporarily taken care of the problem. Thanks for your input.

When you reinstall it, exclude the email scanning feature.
 
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