multiple email messages in inbox... help!

  • Thread starter Thread starter victor
  • Start date Start date
V

victor

Hi,

We have a client who is running outlook 2003 via pop3. Sometimes, she
receives multiples of each email - up to 10 copies of each message...

other times, everything works fine.

the client DEFINITELY has "leave messages on server" option switched off -
that was the first thing that I checked.

Any suggestions? thanks!

Victor.
 
Does her send/receive cycle end normally or with errors? Sometimes I've seen
issues where the cycle ends poorly and it doesn't mark the messages as
downloaded so it downloads them again & again, etc
 
victor said:
We have a client who is running outlook 2003 via pop3. Sometimes, she
receives multiples of each email - up to 10 copies of each message...
Click to expand...

Make sure she is NOT scanning incoming mail with an antivirus scanner.
 
Thanks for the replies guys,

I will have a closer look at it next time i visit the client.

Regards,

Vic
 
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