multiple downloads of email messages in Outlook 2003

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Guest

I'm baffled. Since I upgraded to Outlook 2003, I am getting multiple downloads of many of my email messages. I delete them and they pop up again the next time I access my ISP. This never happened before. My husband and I both have computers and both use the same ISP and same email addresses. We leave the messages on the server for 30 days. My husband is using an earlier version of Outlook and he never gets duplicate messages, so the problem is within Outlook 2003. How do I solve the problem
 
Recreate your mail profile. Recreating your mail profile is a good practise
after you upgrade or downgrade Outlook. You can recreate your profile here;
Control Panel-> Mail-> button Show Profiles...

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Are *all* your messages re-downloaded, or just some?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


jeeber said:
I'm baffled. Since I upgraded to Outlook 2003, I am getting multiple
Click to expand...
downloads of many of my email messages. I delete them and they pop up again
the next time I access my ISP. This never happened before. My husband and
I both have computers and both use the same ISP and same email addresses.
We leave the messages on the server for 30 days. My husband is using an
earlier version of Outlook and he never gets duplicate messages, so the
problem is within Outlook 2003. How do I solve the problem?
 
Looks like some, but not all, are being re-downloaded. I also changed the number of days that messages stay on the server--now it is only 6. Another thing I don't understand is why messages that are older than 6 days are still showing up.
 
Could you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file (preferably as an attachment) after you get some
duplicates?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


jeeber said:
Looks like some, but not all, are being re-downloaded. I also changed the
Click to expand...
number of days that messages stay on the server--now it is only 6. Another
thing I don't understand is why messages that are older than 6 days are
still showing up.
 
Jeff Stephenson said:
Could you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file (preferably as an attachment) after you get some
duplicates?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights



number of days that messages stay on the server--now it is only 6. Another
thing I don't understand is why messages that are older than 6 days are
still showing up.
Click to expand...


I am having a similar problem. Outlook 2003 sends the same message
many times (somtimes up to 10-15 times) also it downloads the same
message many times. Is there a fix for this ?

Thanks in advance.
 
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