msnmsgr.exe application error

  • Thread starter Thread starter Mark
  • Start date Start date
M

Mark

upgraded to 6.0 and whem program goes to sign in
msnmsgr.exe application error the instruction at
0x77f58e20 referenced memory at 0x1d840ff6 the memory
could not be written come up.
I click ok and next message 0x0015542a9 referenced memory
at 0x02e0ea69 comes up
when I click ok the program shuts down

also when i try to run windows messenger the program
looks like it is starting the hourglass happens but the
program never starts.
no error message pops up
 
Greetings Mark,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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