G
Guest
I run XP and have the most recent updates including SP2 and have recently
installed Norton Antivirus 2004. My Messenger functioned perfectly for more
than a week, but then suddenly on day the program stalled after logon. The is
no problem accessing the internet otherwise and I can acces my hotmail with
the normal NET. Password. I have tryed to repaer the installation, delete it
and reinstal but still gets the same trouble. If I imediatly stops the logon
proces I can acces the topmenu in Messenger, but after logon the menu typecly
disapers or the grafic apperance of the Messenger-window changes, the curser
turns to the normal hourglas and the only possible action is to terminate the
program. I get a messege saying the the program dosnt answer, and the the
reprorting a failure window appears and two files are created. I have tryed
to report the failure, but still dosnt know what to doo...???????
Hope you can help.!
Poller
installed Norton Antivirus 2004. My Messenger functioned perfectly for more
than a week, but then suddenly on day the program stalled after logon. The is
no problem accessing the internet otherwise and I can acces my hotmail with
the normal NET. Password. I have tryed to repaer the installation, delete it
and reinstal but still gets the same trouble. If I imediatly stops the logon
proces I can acces the topmenu in Messenger, but after logon the menu typecly
disapers or the grafic apperance of the Messenger-window changes, the curser
turns to the normal hourglas and the only possible action is to terminate the
program. I get a messege saying the the program dosnt answer, and the the
reprorting a failure window appears and two files are created. I have tryed
to report the failure, but still dosnt know what to doo...???????
Hope you can help.!
Poller