msm

[Rosemary]

I get this box and message when I connect to the
internet:MSMGS.EXE Unable to locate conponent
This application has failed to start because wbemcomn.dll
was not found. Reinstalling the application may fix this
problem.

I tried to reinstall msm but I couldn't complete the
installation. Abort retry or cancel.
Do you have suggestions?

Thanks

Rosemary

 

[Jonathan Kay [MVP]]

Greetings Rosemary,

This is a key Windows file, reinstalling Messenger won't have any effect on this.

What you may want to do is run the System File Checker tool to correct this, to do so, click
Start, then Run, type:
sfc /scannow
and click OK.

If you still encounter problems, the easiest thing may be to simply upgrade to Service Pack 2
(as it contains this file) if you haven't already:
http://microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Rosemary]

Thanks Jonathan, I tried the SFC/Scannow, but that didn't
help. I'm hesitating to download SP2 as so many many
people are reporting problems. Is there any other way to
get this file replaced?

Regards

Rosemary

-----Original Message-----
Greetings Rosemary,

This is a key Windows file, reinstalling Messenger won't have any effect on this.

What you may want to do is run the System File Checker

tool to correct this, to do so, click

Start, then Run, type:
sfc /scannow
and click OK.

If you still encounter problems, the easiest thing may

be to simply upgrade to Service Pack 2