MSINFO32 error

  • Thread starter Thread starter J Lunis
  • Start date Start date
J

J Lunis

Win XP SR2
Tried running MSINFO32.
Received a response
"CAN'T COLLECT INFORMATION"
"Cannot access the Windows Management Instrumentation software.
Windows Management files may be moved or missing."

Within 'Services,' WMI shows it is running.
How do I resolve this?
FWIW, running services.msc results in . . . nothing. No apps appear to
start. No errors. nutin.
 
J Lunis said:
Win XP SR2
Tried running MSINFO32.
Received a response
"CAN'T COLLECT INFORMATION"
"Cannot access the Windows Management Instrumentation software.
Windows Management files may be moved or missing."

Within 'Services,' WMI shows it is running.
How do I resolve this?
FWIW, running services.msc results in . . . nothing. No apps appear to
start. No errors. nutin.
Click to expand...

Hi Lunis,
One of the services or its dependencies not started in the services.msc
control panel, so try to start the WMI and it's dependencies.
Read the link below for more info:
Msinfo32.exe Generates a "Can't Collect Information" Error Message
http://support.microsoft.com/kb/323209
Restore System Information [Msinfo32];
http://www.kellys-korner-xp.com/regs_edits/msinforestore.reg
HTH.
nass
 
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