MSIEXEC Error When trying to install new program

  • Thread starter Thread starter Bob
  • Start date Start date
B

Bob

I get an MSIEXEC error that states "Access to specified
device, path, or file is denied" when I try installing a
downloaed program called "SendPhotosGold". The software
company says it is a Microsoft installer problem. I can
install other programs OK.

Any help would be appreciated.

Bob
 
As discussed in the other thread, check the application event log for the actual
installation error and attempt to generate a verbose log file for the failed
installation. (The troubleshooting section of the Windows Installer FAQ at <
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx >
provides some information on how to do this).

Given the error message, the other thing to check is whether or not the file
and/or folder is encrypted. I'd also check to make sure that the %temp% folder
is not encrypted.

Hope this helps,
- Carolyn Napier
Microsoft Windows Installer Team

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MSI FAQ:
<http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx>
 
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