MSI Installer Error 1722

  • Thread starter Thread starter Markus Fischbacher
  • Start date Start date
M

Markus Fischbacher

Hello falks!

I have got a problem installing ActivePerl on XP embedded.
The error message in MSI log looks like this:

**********************************
MSI (s) (60:18) [08:53:07:049]: Product: ActivePerl 5.6.1 Build 638 -- Error
1722. There is a problem with this Windows Installer package.
A program run as part of the setup did not finish as expected. Contact your
support personnel or package vendor.
Action GenerateHTML, location: C:\Perl\bin\, command:
"C:\Perl\bin\wperl.exe" "-IC:\Perl\lib\\"
-IC:\Perl\site\lib\\" -MActivePerl::DocTools -e UpdateHTML

Error 1722. There is a problem with this Windows Installer package. A
program run as part of the setup did not finish as expected.
Contact your support personnel or package vendor.
Action GenerateHTML, location: C:\Perl\bin\, command:
"C:\Perl\bin\wperl.exe" "-IC:\Perl\lib\\"
-IC:\Perl\site\lib\\" -MActivePerl::DocTools -e UpdateHTML
**********************************

Someone said to me, that there is a service missing but he doesn't know
which one. (Windows Installer Service is running)
Do you have any experience with this issue?

Thx in advance!
Markus
 
Which component has to be included to TargetDesigner for the requested
service?
 
Markus,

What service you are referring to? From the log you showed below it is not obvious.

Take a look at the \windows\SetupApi.log. You should be able to find more info about the failure there.

Also, with MSI installer you can increase the log level to see more verbose debug output on the failing installation. Check out the
MSI command line switches on how to do that. (or search this NG archive, we posted a few launch MSI samples)

And, after all, you can use tools like Regmon/Filemon (sysinternals.com) to monitor the installation to see what's going on there.

=========
Regards,
KM

Which component has to be included to TargetDesigner for the requested service?

Markus Fischbacher said:
Hello falks!

I have got a problem installing ActivePerl on XP embedded.
The error message in MSI log looks like this:

**********************************
MSI (s) (60:18) [08:53:07:049]: Product: ActivePerl 5.6.1 Build 638 -- Error 1722. There is a problem with this Windows
Installer package.
A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
Action GenerateHTML, location: C:\Perl\bin\, command:
C:\Perl\bin\wperl.exe" -IC:\Perl\lib\\" -IC:\Perl\site\lib\\" -MActivePerl::DocTools -e UpdateHTML

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as
expected.
Contact your support personnel or package vendor.
Action GenerateHTML, location: C:\Perl\bin\, command:
C:\Perl\bin\wperl.exe" -IC:\Perl\lib\\" -IC:\Perl\site\lib\\" -MActivePerl::DocTools -e UpdateHTML
**********************************

Someone said to me, that there is a service missing but he doesn't know which one. (Windows Installer Service is running)
Do you have any experience with this issue?

Thx in advance!
Markus
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