mshtml.dll problem

[Guest]

I get the error"Internet Explorer has encountered a problem and must close.
Sorry for the inconvenience" when trying to go to certain url's. For
instance, Hotmail.com and Internet Explorer home page on microsoft.com. In
the windows that open, the error is caused by an mshtml.dll fil.
Checking the knowledge base I find only references to older versions of IE
and other programs.
Does anyone have a solution?
Thank You

 

[Frank Saunders, MS-MVP IE/OE]

I get the error"Internet Explorer has encountered a problem and must
close. Sorry for the inconvenience" when trying to go to certain
url's. For instance, Hotmail.com and Internet Explorer home page on
microsoft.com. In the windows that open, the error is caused by an
mshtml.dll fil.
Checking the knowledge base I find only references to older versions
of IE and other programs.
Does anyone have a solution?
Thank You

An Error Occurs in Mshtml.dll in Internet Explorer 6 on Windows Me
http://support.microsoft.com/?kbid=318153
Error Message in Mshtml.dll While You Browse the Internet
http://support.microsoft.com/?kbid=265244 (Me)
Internet Explorer or Outlook Express Quits Unexpectedly with an Error in
Mshtml.dll
http://support.microsoft.com/kb/816506

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

Thank you for your help Mr. Sanders but, unfortunately, those ideas did not
help. I forgot to mention I am running Windsows XP with SP2. I have a screen
shot of the original error message and one of the expanded error message. If
this will help I can send it to you. This format does not allow images in the
message.

 

[Guest]

Additionally Mr. Saunders, when I have tried to download IE6, I get a message
that a newer version already exists on my computer and setup will not
continue. Also, this problem began to occur after I downloaded an Active X
file from microsoft. Unfortunately, I don't remember when or what exactly it
was.

 

[Frank Saunders, MS-MVP IE/OE]

In order to re-install IE6 SP1 you would first have to uninstall WinXP's
SP2.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

Are there other options that might be less volatile? XP SP2 came on the
installation CD for XP. Wouldn't more problems be created by uninstalling
SP2? Please tell me there is a better way to fix IE 6!!!
Thank You

 

[Frank Saunders, MS-MVP IE/OE]

Ah. Then you can use msconfig to expand a new copy of mshtml.dll from the
installation CD

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

Frank Saunders YOU are a genius. That worked great. Now, when I attempted to
open Outllook 2000 to check my e-mail before I read your reply, I get this
cute message: Outlook requires Outllook Express 4.01 or greater....What's up
with this now?
Thanks again. Your advice really helped me.
bigbuffalo

 

[Frank Saunders, MS-MVP IE/OE]

Frank Saunders YOU are a genius. That worked great. Now, when I
attempted to open Outllook 2000 to check my e-mail before I read your
reply, I get this cute message: Outlook requires Outllook Express
4.01 or greater....What's up with this now?
Thanks again. Your advice really helped me.
bigbuffalo

"Frank Saunders, MS-MVP IE/OE" wrote:

Outlook uses Outlook Express (retitled as "Outlook News Reader") to read
newsgroups (like this one). Outlook 2000 should have installed a version of
OE5 when Outlook was installed.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

Mr. Saunders,
I re-installed Outlook Express version 6 but, I am still getting the error
messag I mentioned in my last post.

 

[Frank Saunders, MS-MVP IE/OE]

I suggest asking in an Outlook newsgroup:

news://msnews.microsoft.com/microsoft.public.outlook
news://msnews.microsoft.com/microsoft.public.outlook.Calendaring
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.Contacts
news://msnews.microsoft.com/microsoft.public.outlook.Fax
news://msnews.microsoft.com/microsoft.public.outlook.General
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.Program_AddIns
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.Program_VBA
news://msnews.microsoft.com/microsoft.public.outlook.ThirdPartyUtil

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

Thank you very very much for your help. I will try your suggestion. Happy New
Year!!
bigbuffalo