mshtml.dll problem

  • Thread starter Thread starter MommaGonNutz
  • Start date Start date
M

MommaGonNutz

Hi. My kiddies have been having trouble getting to their Webkinz site. The
main page will load, but the pop up page to log in will be a blank screen. I
have tried everything suggested from Webkinz and Microsoft, and nothing has
worked. I've reregistered some dll files, and found this message:
mshtml.dll was loaded, but the Dll register Server entry point was not
found. this file cannot be loaded.
I have IE 7, and all immediate uploads from Microsoft. I've searched for
anything I can on this, and hardly found anything. I hope I can get some
help here!
Do I have to reinstall mshtml.dll, or somehow fix the entry point in the
registry? Any advice would be immensely appreciated!!!
 
MommaGonNutz said:
Hi. My kiddies have been having trouble getting to their Webkinz site. The
main page will load, but the pop up page to log in will be a blank screen. I
have tried everything suggested from Webkinz and Microsoft, and nothing has
worked. I've reregistered some dll files, and found this message:
mshtml.dll was loaded, but the Dll register Server entry point was not
found. this file cannot be loaded.
I have IE 7, and all immediate uploads from Microsoft. I've searched for
anything I can on this, and hardly found anything. I hope I can get some
help here!
Do I have to reinstall mshtml.dll, or somehow fix the entry point in the
registry? Any advice would be immensely appreciated!!!
Click to expand...

Did you tried system restore?
Internet Explorer 7 may exit immediately when it includes an add-on and you
start it in Windows XP or in Windows Server 2003
http://support.microsoft.com/?kbid=928426

BUG: DHTML Page Designer: Cannot find the Mshtml.hlp file
http://support.microsoft.com/kb/190250/en-us

Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213

HTH.
nass
 
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