G
Guest
In a telecon with Canon to uninstall drivers for a multi-function machine,
after other steps, I was instructed to:
1. Go to msconfig, click on "Selective Setup", remove the check in front of
"Load Startup Items", then
2. Select the "Services" tab, click on "Hide All Microsoft Services" to
insert a checkmark, then click on "Disable All", next
3. Click on "Apply"
A dialog appeared entitled "System Configuration" stating "An Access Denied
error was returned while attempting to change a service. You may need to log
on using an Administrator account to make the specified changes."
I am the Administrator and the only user of this machine.
I attempted to setup another Administrator account but got the same results.
An quidance would be sincerely appreciated.
after other steps, I was instructed to:
1. Go to msconfig, click on "Selective Setup", remove the check in front of
"Load Startup Items", then
2. Select the "Services" tab, click on "Hide All Microsoft Services" to
insert a checkmark, then click on "Disable All", next
3. Click on "Apply"
A dialog appeared entitled "System Configuration" stating "An Access Denied
error was returned while attempting to change a service. You may need to log
on using an Administrator account to make the specified changes."
I am the Administrator and the only user of this machine.
I attempted to setup another Administrator account but got the same results.
An quidance would be sincerely appreciated.