MSAS Stops Responding Shortly after a scan is started.

  • Thread starter Thread starter Ivy
  • Start date Start date
I

Ivy

I am having the same trouble. I am using XP Home SP2. I
have tried running a scan three times. Each time MSAS
stops responding. Any advice would be appreciated.
 
Best recommendation then would be to restart in safe mode and do a deep
scan. On the Scan Page choose Scan Options > Full System Scan. Do this at
least two times until detects something. Also, before you restart in safe
mode, disable System Restore, some trojans and spyware programs are likely
to restore themselves with system snap shots:

Right click My Computer > Properties > System Restore, check the "Disable
System Restore" check box and restart in safe mode.

Restart in safe mode instructions:
www.microsoft.com/resources/documentation/
windows/xp/all/proddocs/en-us/boot_failsafe.mspx
 
I would also consider letting it run overnight and come back in the morning
to see what it has found. It is possible that it is so busy scanning that it
will go to not responding mode if you try to do change tasks, etc.

--
-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

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