MSAS autoupdater won't run

  • Thread starter Thread starter Hal Berenson
  • Start date Start date
H

Hal Berenson

I had a problem with Windows OneCare (Windows STOP 8E) and needed to
uninstall that. Now MSAS is demonstrating two problems:

1) Whenever it is run it goes into the initial setup wizard
2) Even though you say you want it to autoupdate the autoupdater status is
always inactive. You can go in and set it to be active, but the next time
you run MSAS it comes back as inactive again.

I tried uninstalling MSAS, reinstalling WOC, then reinstalling MSAS, but the
problem remains. Any pointers?
 
Hi Hal;
Sorry bout your WOC, here's the fix for MSAS tho, from Bill Sanderson:

Here's what has worked for others in this situation:

1) Uninstall Microsoft Antispyware
2) delete the \program files\Microsoft Antispyware folder and all
subfolders. You will lose access to any Quarantined items, history, and
customized settings.
3) Reinstall Microsoft Antispyware, being sure to be logged on as the
administrator user who will customarily use the program.

I know you mentioned uninstalling and reinstalling before, but the key here
is step 2--one or more of the .gcd files that direct the programs behavior
is either corrupted, or has permissions set so that it isn't usable.

Let me know whether this does the job.
 
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