Hello Lisa,
What do you see in the system event logs around the time of the crash
Have you run a Disk Cleanup, check disk (CHKDSK /F /R) on your hard drive
recently. Run a defrag etc.
Have you consulted Ms. Dewey for advice, at:
http://www.msdewey.com
Please note the following:
This newsgroup is available for you to post issues and questions about the
use of the Windows Defender. You can use it to collaborate directly with
Microsoft Support Professionals, Microsoft Most Valuable Professionals (MVPs)
and other community members to get answers.
Your question would be better addressed to the Discussions in Word General
Questions newsgroup where you will get a better audience for your query
http://www.microsoft.com/communitie...816-2055-4ee8-a8f1-2496ab2e29d3&lang=en&cr=US
Good luck
- --
FAMILY
A daughter is an embarrassing and ticklish possession.—Menander