MS Wireless Notebook Optical Mouse 4000 Problem ????

  • Thread starter Thread starter Bubey
  • Start date Start date
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Bubey

I have the MS 4000 mouse and all of a sudden it started
acting irradicately and doing it's own thing. So I followed
MS's info on deinstalling and reinstalling the software.
Didn't work ! It seems to scroll both vertically &
horizontaly when moving the mouse. Hard to keep track
of where I'm at on a page. Orginally it just scrolled vertically.
When highlighting a sentence to copy, it won't let me
go directly to a right click/copy, it makes me click the
mouse before I can go to the right click??? Same for
when I try to do a drag & drop in my email, I have to do
a click before I can drop it. Help Please !
 
Check / replace battery

How long do you have this mouse? I have a "previous level" of MS wireless
laptop mouse that the left mouse button "switch" became defective. I call MS
replacement part telephone number and with the unit's warranty, they shipped
me a new mouse. I even did not have to return the "dead" mouse.
 
Less than a year. It was replacement for the 3000 that quit working.
Thought the replacement would be better quality.
Do you happen to have the replacement number ? I didn't save it.
Thanks !

Check / replace battery

How long do you have this mouse? I have a "previous level" of MS wireless
laptop mouse that the left mouse button "switch" became defective. I call
MS
replacement part telephone number and with the unit's warranty, they shipped
me a new mouse. I even did not have to return the "dead" mouse.
 
Found it finally. Here's the info in case someone
else needs it............Contact the Microsoft Supplemental Parts team as
follows: • United States: (800) 360-7561, Mon through Fri, 5am. to 7pm. PT.
• Canada: (800) 933-4750, Mon through Fri, 5am to 7pm. PT.
TTY customers: Contact Microsoft at (800) 718-1599, Mon through Fri,
5am to 7pm. PT.



Less than a year. It was replacement for the 3000 that quit working.
Thought the replacement would be better quality.
Do you happen to have the replacement number ? I didn't save it.
Thanks !

Check / replace battery

How long do you have this mouse? I have a "previous level" of MS wireless
laptop mouse that the left mouse button "switch" became defective. I call
MS
replacement part telephone number and with the unit's warranty, they shipped
me a new mouse. I even did not have to return the "dead" mouse.
 
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