A
albert
OS -- Win XP Pro, always kept fully patched and up to date. 3 Gigs of RAM.
Intel Pentium D, Gateway system [GX7022e].
MS Wireless Comfort Keyboard 4000
Just bought this keyboard. I am generally pleased with it. But. The
volume up/down keys are nonfunctional. The mute works fine [including
onscreen display of mute state]. I installed from the included CD -- but
the volume keys were not working. I then went online [to MS] and downloaded
and installed the latest drivers [moving up from 6.30.xx to 6.31.222.01]. I
have searched the internet, and it appears that my problem is not unknown --
but nothing I have found provides a solution.
The keyboard it replaced was a PS/2 Gateway unit that came with the machine.
That keyboard worked without any problems [including its volume controls].
I have neither upgraded nor changed anything else on the machine since
installing the MS keyboard and wireless mouse [an MS Wireless Laser Mouse
5000] -- so I am reasonably certain this problem is purely coming from the
new keyboard and/or drivers. I've checked all software volume controls I
use, and they continue to work OK.
I'd much appreciate any help with this glitch. I'd hate to have to go back
to the Gateway keyboard just to get back the convenience of keyboard volume
controls. True, it's a quite decent keyboard, it's just not what I was
looking forward to using, and it is not as comfortable as the MS keyboard.
TIA
albert
Intel Pentium D, Gateway system [GX7022e].
MS Wireless Comfort Keyboard 4000
Just bought this keyboard. I am generally pleased with it. But. The
volume up/down keys are nonfunctional. The mute works fine [including
onscreen display of mute state]. I installed from the included CD -- but
the volume keys were not working. I then went online [to MS] and downloaded
and installed the latest drivers [moving up from 6.30.xx to 6.31.222.01]. I
have searched the internet, and it appears that my problem is not unknown --
but nothing I have found provides a solution.
The keyboard it replaced was a PS/2 Gateway unit that came with the machine.
That keyboard worked without any problems [including its volume controls].
I have neither upgraded nor changed anything else on the machine since
installing the MS keyboard and wireless mouse [an MS Wireless Laser Mouse
5000] -- so I am reasonably certain this problem is purely coming from the
new keyboard and/or drivers. I've checked all software volume controls I
use, and they continue to work OK.
I'd much appreciate any help with this glitch. I'd hate to have to go back
to the Gateway keyboard just to get back the convenience of keyboard volume
controls. True, it's a quite decent keyboard, it's just not what I was
looking forward to using, and it is not as comfortable as the MS keyboard.
TIA
albert