As the HP software is bundled for XP and the prior versions of windows
it is not compatible with Vista for this you have to install HP Full
feature drivers by which you can use the All-in-One as before.
I am happy to inform you that full-feature software driver for your
product in Windows Vista are available for download from our web site.
Perform the following steps to uninstall and reinstall the All-in-One
software.
Uninstallation:
==========
As you have upgraded Windows Vista then please run the uninstaller
utility to first remove any preinstalled software before installing the
All-in-One software.
ftp://ftp.hp.com/pub/softlib/software8/COL18894/mp-48949-1/hpvistascr.exe
NOTE: Clicking the link may give an error indicating it is invalid. If
this occurs, copy the portion of the address on the remaining line(s)
and paste it at the end of the address showing in your browser until the
complete address is displayed in the Address box.
Installation
========
Download and install the Full Feature software from the following web
link.
http://h10025.www1.hp.com/ewfrf/wc/...n&cc=us&dlc=en&product=441125&os=2093&lang=en
Installation Steps:
The download page will give the option to Save this program to disk or
Run this program from its current location. Select the option Save this
program to disk.
Save this program to disk
1. Create a folder to save the downloaded file.
2. From the download page, click Download Now. A File Download window
will appear.
3. Select Save this program to disk. A Save window as will appear.
4. In the Save In: box, select the location to the folder that was
created to save the file in. The file will automatically name itself.
It is best to accept the default name.
NOTE: Many of the full HP all-in-one product software program downloads
are very large and will take some time to download.
Extract and install the downloaded software
1. To extract and install the software, browse to the downloaded file
and double-click the file that was downloaded.
2. Follow the screen prompts to install the HP software.
Perform the steps as mentioned in the following web site as this
document will assist in install the software for your All-in-One.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00442153
Now check the functionality, if the issue persists please get back with
observation, it is our responsibility to serve our esteemed customers
like you in the best possible way. We appreciate your support and
cooperation. If you require any further assistance please mail us with
the results.
Have a nice day !!
Sincerely,
HP Total Care
