ms sites blocked?

  • Thread starter Thread starter algruber
  • Start date Start date
A

algruber

My new computer with XP has problems downloading certain
kinds of internet pages:

1. on the microsoft update site
http://v4.windowsupdate.microsoft.com/en/default.asp
the "review and install updates" choice(s) do not work
for me even though it says that I qualify for 18 xp and 3
driver updates. If I open these choices in a new window,
the url says "about:blank" and there is no content.
The other choices, "welcome", "help & support", "about",
work ok. It's as if I can get only static pages, not
dynamic ones.

2. on the Ms support site:
http://support.microsoft.com/default.aspx?scid=fh;
[ln];oasoem when I click "continue" the url says
http://support.microsoft.com/library/images/support/1ptrans
..gif but again, there is no content.

3. on the Yahoo page:
http://games.yahoo.com/games/downloads/sa.html windows 98
used to serve up a requested game called "addiction
solitaire" among others. XP gives me an empty screen.

I have so far disabled the Mcafee firewall, and set IE6 to
very loose blocking. Is this an XP problem or IE?
Thanks for your time.
Al Gruber
 
algruber said:
My new computer with XP has problems downloading certain
kinds of internet pages:

1. on the microsoft update site
http://v4.windowsupdate.microsoft.com/en/default.asp
the "review and install updates" choice(s) do not work
for me even though it says that I qualify for 18 xp and 3
driver updates. If I open these choices in a new window,
the url says "about:blank" and there is no content.
The other choices, "welcome", "help & support", "about",
work ok. It's as if I can get only static pages, not
dynamic ones.

Thanks for your time.
Al Gruber

Windows Update Fails:
Disable your firewall and anti-virus when obtaining the updates.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Troubleshooting Windows Update Connection and Download Problems
http://support.microsoft.com/?kbid=193657
 
This is related to the "empty new window" issue:
Try This:

Click [start] [run]
Type: regsvr32 /i urlmon.dll [press enter]
regsvr32 /i shdocvw.dll [press enter]
regsvr32 actxprxy.dll [press enter]

Restart Windows
Open IE click [tools][internet options][programs][reset
web settings]
 
Frank,
I uninstalled the McAfee firewall, disabled the virus
checker, and uninstalled and reinstalled IE.
Unfortunately, nothing helped.
I have a new fact, though: on the 2 Ms sites, if I close
the blank page (which I get by doing shift click on the
broken choice) I see that it obscured the actual page. In
other words, I now have a workaround.
So I'm wondering: is the Ms site broken, or is there
something wrong
Thanks, Al
 
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