fastfreeads said:
I have to disagree with you Shenan.
Having paid good money for XP pro I think, as part of the product,
it is reasonable to expect a fully working recorder, and not one
"crippled" by MS to a limit of 60 secs. for whatever reason.
The fact that other apps. are available, even for free, or the fact
that
it has been 60 secs. from way back ('95) is immaterial to this
purchase.
Further, having spent several hundreds, and probably thousands of
pounds, on MS software, again I think it was reasonable to request
a helpful reply from MS.
MS refused helping me because my system reads "OEM" and referred me
to the supplier, who naturally has no capability to advise me on MS
software in detail.
As an example: If you purchased a car and found it would only
travel 5 miles a day, would you query it with the makers? (if the
garage could not mend it.)
Finally, I asked MS (specifically) so as to not "hack" their
software;
by MS providing their solution it is not hacking, they would be
repairing an unnecessarily crippled app. that could / should have
been remedied years ago.
I am sorry but I find your reply unhelp, unwarrented, and
misleading. Simply, if you are not part of the solution, you are
part of the problem.
IMHO...
You are stubborn, unreasonable and rambling.
You are not part of the problem - you are the problem.
You expect something that wasn't designed to do something to do exactly what
it was not designed to to.
When you purchased the car - if the deal was you would only drive 5 miles a
day - then you would have no recourse. Same thing here. The built in sound
recorder was never meant to do more than it does nor presented to. Just
because it came with the OS doesn't mean it has to be full featured.
Do you use notepad, wordpad, Word (or WordPerfect, OpenOffice, etc) to type
up official documents?
Why? Is it because notepad and wordpad do not have the features you needed
so you purchased/got something that did?
Do you use Outlook Express exclusively to get your email or do you use other
more full-featured applications?
Have you tried alternatives to Internet Explorer? Why?
Do you use some other application to burn CDs? How about DVDs (don't have
much choice with the latter, eh?)
My point is still the same... You are expecting a product to do something
it was not designed to do. Let's use your car example and expand in the way
it SHOULD have been expanded. You purchase a car that gets 35MPG
(miraculously - no matter what/how you drive - exactly - all the time) and
it has a 10 gallon tank (no matter what - it only hold 10 gallons of gas).
That means you can travel 350 miles. Can you now go back and complain that
you 'paid a lot of money' and 'was a good customer' and get more out of it?
No. That would be stupid.
You got what you paid for. The limitation was always there and ignorance of
that fact is your fault, your bad, your problem. If you want more - go out
and get a product for free or pay for it that does what you desire.