MS - Re-installing Vista

  • Thread starter Thread starter Dave
  • Start date Start date
D

Dave

I have a PC running Vista Business. It will not successful run a repair, I
do not find an option (when I boot from the cd) to wipe it out and reload the
OS.

any suggestions on how I can do that?
 
Dave said:
I have a PC running Vista Business. It will not successful run a repair, I
do not find an option (when I boot from the cd) to wipe it out and reload
the
OS.

any suggestions on how I can do that?
Click to expand...

Boot from the DVD and work you way through the setup there is an option to
perform and advanced setup and you can remove your current partitions and
reformat etc. at that point.
Is the setup actually running ? Did you watch the PC start and press a key
if/when prompted to to boot from CD/DVD?
 
So the PC boots and then tells you to press any key to boot from CD/DVD.
If you press a key before it finishes counting does this interrupt the dots
appearing and then fail or does it just count to the end of the time then
boot from your hard drive.
Also when your PC boots press whatever key your BIOS tells you to enter the
BIOS - if this does not work then you do not have a keyboard plugged in that
is supported during the boot process (possibly some USB one where you have
not enabled legacy USB support in the BIOS etc)
Check this out first before you assume setup is not running.
 
I checked the setup and the USB settings are enabled. I didn't see anything
referring to keyboard. The keyboard is a PS2 keyboard.

When I just booted up in went right into setting windows up, it didn't give
the option to "press any key" to boot from the cd.
 
Dave if the hard disk is bare the it will automatically start setup - of you
have an OS already on eh hard disk it should ask you to press a key to boot
from CD/DVD.

Just what is the story here. What happens when you start the PC with the
DVD in the drive - do you see the press a key to boot from DVD message etc .

It is hard to help if you do not provide full details of everything that
happens.

--

Mike Brannigan
Dave said:
I checked the setup and the USB settings are enabled. I didn't see
anything
referring to keyboard. The keyboard is a PS2 keyboard.

When I just booted up in went right into setting windows up, it didn't
give
the option to "press any key" to boot from the cd.
Click to expand...
 
Yesterday it asked me to press a key at start up, today it's going into
windows setup, but it won't go past where I put in the key code. It just
sits there.
That's why I tried a repair and it was unseccessful.

I haven't had any options to reformat or reset a partition.
 
"sits there"
Do the keys highlight when you mouse over them - do the press when you click
on them?
Can you enter a product key code- does it display
Is the PC hung - can you cleanly exit the setup

More details Dave. this is like pulling teeth.
 
sorry,
I entered the key code, the hour glass sits there, I can still move my
mouse, it does not appear to be locked up. It's been over twenty minutes
since I entered the code again.
 
Okay, after an hour I got past the key code portion of the setup, however I
now have this errror message
"windows cannot access the required file d:\sources\install.wim. make sure
all files required for installation are available, and restart the
installation. error code:
0x80071E7
 
In message <[email protected]> Dave
sorry,
I entered the key code, the hour glass sits there, I can still move my
mouse, it does not appear to be locked up. It's been over twenty minutes
since I entered the code again.
Click to expand...

Shot in the dark, try running Vista's memory diagnostic tool and see
what you find.
 
I tried to run a memory test from the same place where I would perform a repair
It said that it was unable to run the test, and to do it manually?
 
This has characteristics of a faulty (scratched, &c) or dirty DVD. The file
referenced, install.wim is a large (in the 3 GB range) file found on the
DVD. Try washing the DVD in warm water using a mild detergent intended for
hand washing dishes, drying with a clean, lint-free cotton cloth. Then. try
again. Even better, locate and use a different DVD-perhaps a friend has one.
Use you own serial number, of course. (I'm assuming a retail version. OEM is
more of a problem).

Tom
MSMVP 1998-2007
 
In message <[email protected]> "Tom Ferguson"
Use you own serial number, of course. (I'm assuming a retail version. OEM is
more of a problem).
Click to expand...

Not with Vista -- OEM, Retail Full and Retail Upgrades are all identical
DVD images, the only permutations are for architectural changes (x86 vs
x64) and localization (including the N and K releases, as well as
languages)

Some OEM providers may not choose to supply a real Vista disc at all in
which case it's a different ballgame, but most of those likely wouldn't
offer memory tests anyway, so this is less likely.
 
Thanks for the thoughts.

The OEM problem I reference has to do with instances of
builders/manufacturers who do not supply any sort of DVD. As many here are
no doubt aware, many supply a disk image on a HD partition together with a
means of creating a "backup" or "recovery" DVD set. That can work OK for
many situations. However, if there is HD damage or corruption, frequently
there are challenges to a good system recovery aside from a restoration to
the as-purchased state. the implications are obvious.
 
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