Outlook ms outlook translator

[golfer26146]

I recently aquired a blackberry device. i've never used ms outlook before. Anyway, when i try to sync my device with the computer i get the following message. " contact information shared between ms outlook and outlook express. You must sync with ms outlook translator. I don't know where to find this translator. I'm running windows xp from 2003. Any suggestions would help.

 

[Ian]

This page might help you:

http://support.microsoft.com/default.aspx?scid=kb;en-us;829985

1. Exit Outlook 2003.
2. Remove the Msocache folder. For more information about how to remove the Msocache folder, click the following article number to view the article in the Microsoft Knowledge Base:
825933 (http://support.microsoft.com/kb/825933/) Local Install Source (Msocache)
3. Click Start, and then click Control Panel.
4. Click Add or Remove Programs.
5. In the Currently installed programs list, click Microsoft Office 2003, and then click Change.
6. In the Microsoft Office 2003 Setup dialog box, click Add or Remove Features under the Maintenance Mode Options area, and then click Next.
7. Under the Custom Setup area, click to select the Choose advanced customization of applications check box, and then click Next.
8. Under the Choose update options for applications and tools area, expand Microsoft Office Outlook.
9. Click the down arrow next to Importers and Exporters, and then click either the Run from My Computer option or the Run all from My Computer option.
10. In the Microsoft Office 2003 Setup dialog box, click Update.