MS Outlook has stopped working

  • Thread starter Thread starter Mike H
  • Start date Start date
M

Mike H

Hi

I am having a big issue trying to open outlook. Each time i try an error
message is displayed saying "MS outlook has stopped working" and it shuts
down.

I am running Office 2007 on Vista home premium.

I have tried Office diag and Scanpst.

The event viewer shows the following:

Event ID 1000

Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp
0x4542840f, faulting module MSNCON32.DLL, version 12.0.6423.1000, time stamp
0x49af9fe8, exception code 0xc0000005, fault offset 0x00079b12, process id
0x20c, application start time 0x01ca5744eb0d024a.

Your help would be greatly appreciated.
 
Try uninstalling the Outlook Connector, reboot and see if it opens then
without error.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Mike H asked:

| Hi
|
| I am having a big issue trying to open outlook. Each time i try an
| error message is displayed saying "MS outlook has stopped working"
| and it shuts down.
|
| I am running Office 2007 on Vista home premium.
|
| I have tried Office diag and Scanpst.
|
| The event viewer shows the following:
|
| Event ID 1000
|
| Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp
| 0x4542840f, faulting module MSNCON32.DLL, version 12.0.6423.1000,
| time stamp 0x49af9fe8, exception code 0xc0000005, fault offset
| 0x00079b12, process id 0x20c, application start time
| 0x01ca5744eb0d024a.
|
| Your help would be greatly appreciated.
 
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