MS Office Outlook connector - I can't receive messages

[Erin]

I can send messages from outlook 2003 using the connector, but I cannot
receive them. I cannot find any help menu with the add-on.

 

[Diane Poremsky [MVP]]

Are you getting any errors?









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Hazman]

I have same issue. It was working with outlook 2003 for a good 3-4 months
(using Windows Live hotmail) and then it stopped downloading emails.
Send/receive takes forever, still sends but no incoming.
I read other threads and disabled antivirus-no use. I also tried deleting
and re-adding account and it does do an initial synch and download but no
refresh/update.

the error it gives says: "There is an error synchronizing your mail account.
Please verify your account has been configured correctly by first accessing
your mail on the web.
Error: 4402. Client. Client FolderId 7e936776-ed4e-11dc-ab7d-001a6b2444ad is
not found in the request. "

anyway you can help please?

 

[juaresca]

Hello all. I'm also getting the same error:

There is an error synchronizing your mail account. Please verify your account has been configured correctly by first accessing your mail on the web.
Error: 4402. Client. Client FolderId 9e8d1a5e-1d1a-11dd-9356-00123f40e13d is not found in the request.

PLEASE HELP!

 

[danceman]

Resolved

I do know that you cannot have rules or folders on the web based msn or hotmail... i repaired my outlook connector using reinstall and then removed the folders i created and voila it was back to working.

hope it helps.