MS not recognizing IE Version

[Dan]

History;
Went from IE 4 (NT) thru all versions to IE6. 5 & 6 under win2kpro
Currently;
Version(6.0.2800.1106)
Cipher Strentgh 128 bit
Update versions:;SP1; Q810847; Q813951; Q813489;Q330994; Q818529; Q822925

Now I'm unable to get into the 'Zone' @ MS.
"This Browser version is not supported. Please update your Browser" blah
blah blah

Manual hack/edit on registry indicates all listed as version 6. So WTH????
Been down totally for access to the Zone for 3 months. I searched every bit
of MS KB with no help. All installs new w/no overide/overlays. Just after
ver 6 update of IE I'm dead...............
Under win2k pro

Won't recognize my end with firewall/virus on or off. No support from MS at
all, anywhere, anytime! despite queries and reports!!!

Dan

 

[PA Bear]

Compliments of MVP Mike Burgess:

Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off

2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.

3) Any "ad blocking" software that blocks "http_referer"
or contains entries that are blocking access to the desired site.

4) HOSTS file that contains entries that are blocking access to the desired
site.

5) Cookie blocking software that are blocking "required" Cookies.

6) Pop-up blockers that are stripping header\url info.

7) WebWasher Standard Filter/URL Filter

8) Make sure the following entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]
"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"

Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com