Greetings Clay,
When you say NetZero, you do mean dialup correct (I know they offer DSL as well)?
Firstly, both sides should make sure that they've gone through the Audio/Video Tuning Wizard
recently. To do so, open up the main Messenger window, click the Tools menu, then select
Audio Tuning Wizard.
Secondly, you and your contact might try turning off the QoS Packet Scheduler. To do so,
click Start, then All Programs, then Accessories, then Communications, and then Network
Connections. Right click your network/internet/dialup connection, then click Properties.
Uncheck the QoS Packet Scheduler, and try again.
Thirdly, if you're using Windows Messenger, you may want to use MSN Messenger instead, as it
provides a few different ways to get around various networking problems and provides a relay
server for its "Webcam" support (
http://messenger.msn.com/Download).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.