ms fax

[Guest]

i have winxp pro/intel 800Mhz

ms fax works for sending/recieving
but when i use cover page.....after i click finish the fax disapears and no
fax gets sent....not even anything in the out box.

i even tried to uninstall & clean install with no change.

thanks for the help... i also have ms antispy & sp2 installed

 

[Russ Valentine [MVP Outlook]]

Not enough information here.
List the steps that work (in detail).
List the steps that fail (in detail), including what does happen, error
messages and Event Viewer.

 

[Guest]

i'm able to open a doc, print to fax, fax wiz opens and get all the way
through the wiz and click finish.....if i dont use a cover sheet the fax will
show msfax sending the fax with no problem. but if i use a cover sheet the
wiz goes all the way to the end and when i click finnish to send the wiz
closes like i canceled.

i dont get any errors/it just closes

Not enough information here.
List the steps that work (in detail).
List the steps that fail (in detail), including what does happen, error
messages and Event Viewer.
------
Russ Valentine
[MVP-Outlook]

i have winxp pro/intel 800Mhz

ms fax works for sending/recieving
but when i use cover page.....after i click finish the fax disapears and no
fax gets sent....not even anything in the out box.

i even tried to uninstall & clean install with no change.

thanks for the help... i also have ms antispy & sp2 installed

 

[Russ Valentine [MVP Outlook]]

Can you use Cover Page editor to open and examine your Cover Pages to
see if any is corrupt, or whether they even still exist?
------
Russ Valentine
[MVP-Outlook]

i'm able to open a doc, print to fax, fax wiz opens and get all the way
through the wiz and click finish.....if i dont use a cover sheet the fax will
show msfax sending the fax with no problem. but if i use a cover sheet the
wiz goes all the way to the end and when i click finnish to send the wiz
closes like i canceled.

i dont get any errors/it just closes

:

Not enough information here.
List the steps that work (in detail).
List the steps that fail (in detail), including what does happen, error
messages and Event Viewer.
------
Russ Valentine
[MVP-Outlook]

i have winxp pro/intel 800Mhz

ms fax works for sending/recieving
but when i use cover page.....after i click finish the fax disapears and no
fax gets sent....not even anything in the out box.

i even tried to uninstall & clean install with no change.

thanks for the help... i also have ms antispy & sp2 installed

 

[Guest]

yes i can see and edit cover pages/ i also can print cover pages from the
editor

Can you use Cover Page editor to open and examine your Cover Pages to
see if any is corrupt, or whether they even still exist?
------
Russ Valentine
[MVP-Outlook]

i'm able to open a doc, print to fax, fax wiz opens and get all the way
through the wiz and click finish.....if i dont use a cover sheet the fax will
show msfax sending the fax with no problem. but if i use a cover sheet the
wiz goes all the way to the end and when i click finnish to send the wiz
closes like i canceled.

i dont get any errors/it just closes

:

Not enough information here.
List the steps that work (in detail).
List the steps that fail (in detail), including what does happen, error
messages and Event Viewer.
------
Russ Valentine
[MVP-Outlook]

Dennis Sr wrote:

i have winxp pro/intel 800Mhz

ms fax works for sending/recieving
but when i use cover page.....after i click finish the fax disapears and no
fax gets sent....not even anything in the out box.

i even tried to uninstall & clean install with no change.

thanks for the help... i also have ms antispy & sp2 installed

 

[Russ Valentine [MVP Outlook]]

Odd. I've never seen this problem reported.
What happens if you send just a cover page fax using the Send Fax Wizard?
------
Russ Valentine
[MVP-Outlook]

yes i can see and edit cover pages/ i also can print cover pages from the
editor

:

Can you use Cover Page editor to open and examine your Cover Pages to
see if any is corrupt, or whether they even still exist?
------
Russ Valentine
[MVP-Outlook]

i'm able to open a doc, print to fax, fax wiz opens and get all the way
through the wiz and click finish.....if i dont use a cover sheet the fax will
show msfax sending the fax with no problem. but if i use a cover sheet the
wiz goes all the way to the end and when i click finnish to send the wiz
closes like i canceled.

i dont get any errors/it just closes

:



Not enough information here.
List the steps that work (in detail).
List the steps that fail (in detail), including what does happen, error
messages and Event Viewer.
------
Russ Valentine
[MVP-Outlook]

Dennis Sr wrote:


i have winxp pro/intel 800Mhz

ms fax works for sending/recieving
but when i use cover page.....after i click finish the fax disapears and no
fax gets sent....not even anything in the out box.

i even tried to uninstall & clean install with no change.

thanks for the help... i also have ms antispy & sp2 installed

 

[Russ Valentine [MVP-Outlook]]

Wait a minute.
Are you faxing from Word?
You aren't trying to use one of Word's Cover Pages, are you?
--
Russ Valentine
[MVP-Outlook]

yes i can see and edit cover pages/ i also can print cover pages from the
editor

Can you use Cover Page editor to open and examine your Cover Pages to
see if any is corrupt, or whether they even still exist?
------
Russ Valentine
[MVP-Outlook]

i'm able to open a doc, print to fax, fax wiz opens and get all the way
through the wiz and click finish.....if i dont use a cover sheet the
fax will
show msfax sending the fax with no problem. but if i use a cover sheet
the
wiz goes all the way to the end and when i click finnish to send the
wiz
closes like i canceled.

i dont get any errors/it just closes

:


Not enough information here.
List the steps that work (in detail).
List the steps that fail (in detail), including what does happen, error
messages and Event Viewer.
------
Russ Valentine
[MVP-Outlook]

Dennis Sr wrote:

i have winxp pro/intel 800Mhz

ms fax works for sending/recieving
but when i use cover page.....after i click finish the fax disapears
and no
fax gets sent....not even anything in the out box.

i even tried to uninstall & clean install with no change.

thanks for the help... i also have ms antispy & sp2 installed

 

[Guest]

samething.....when i click finish at end of wiz it just closes.....wondered
if it might have something to do with ms antispyware prog......i know that
before i installed everything the coverpage would work.......might just be in
some of the settings that get changed.....or maybe i could get a diff driver
to try

Odd. I've never seen this problem reported.
What happens if you send just a cover page fax using the Send Fax Wizard?
------
Russ Valentine
[MVP-Outlook]

yes i can see and edit cover pages/ i also can print cover pages from the
editor

:

Can you use Cover Page editor to open and examine your Cover Pages to
see if any is corrupt, or whether they even still exist?
------
Russ Valentine
[MVP-Outlook]

Dennis Sr wrote:

i'm able to open a doc, print to fax, fax wiz opens and get all the way
through the wiz and click finish.....if i dont use a cover sheet the fax will
show msfax sending the fax with no problem. but if i use a cover sheet the
wiz goes all the way to the end and when i click finnish to send the wiz
closes like i canceled.

i dont get any errors/it just closes

:



Not enough information here.
List the steps that work (in detail).
List the steps that fail (in detail), including what does happen, error
messages and Event Viewer.
------
Russ Valentine
[MVP-Outlook]

Dennis Sr wrote:


i have winxp pro/intel 800Mhz

ms fax works for sending/recieving
but when i use cover page.....after i click finish the fax disapears and no
fax gets sent....not even anything in the out box.

i even tried to uninstall & clean install with no change.

thanks for the help... i also have ms antispy & sp2 installed

 

[Guest]

i'm using cover sheets from msfax.....could it be something in settings for
print spooler?

Wait a minute.
Are you faxing from Word?
You aren't trying to use one of Word's Cover Pages, are you?
--
Russ Valentine
[MVP-Outlook]

yes i can see and edit cover pages/ i also can print cover pages from the
editor

Can you use Cover Page editor to open and examine your Cover Pages to
see if any is corrupt, or whether they even still exist?
------
Russ Valentine
[MVP-Outlook]

Dennis Sr wrote:
i'm able to open a doc, print to fax, fax wiz opens and get all the way
through the wiz and click finish.....if i dont use a cover sheet the
fax will
show msfax sending the fax with no problem. but if i use a cover sheet
the
wiz goes all the way to the end and when i click finnish to send the
wiz
closes like i canceled.

i dont get any errors/it just closes

:


Not enough information here.
List the steps that work (in detail).
List the steps that fail (in detail), including what does happen, error
messages and Event Viewer.
------
Russ Valentine
[MVP-Outlook]

Dennis Sr wrote:

i have winxp pro/intel 800Mhz

ms fax works for sending/recieving
but when i use cover page.....after i click finish the fax disapears
and no
fax gets sent....not even anything in the out box.

i even tried to uninstall & clean install with no change.

thanks for the help... i also have ms antispy & sp2 installed

 

[Russ Valentine [MVP-Outlook]]

It's probably a local issue then. Not one I've ever seen reported.
You need to think of any changes you've made to your system since the last
time it worked correctly.
--
Russ Valentine
[MVP-Outlook]

i'm using cover sheets from msfax.....could it be something in settings
for
print spooler?

Wait a minute.
Are you faxing from Word?
You aren't trying to use one of Word's Cover Pages, are you?
--
Russ Valentine
[MVP-Outlook]

yes i can see and edit cover pages/ i also can print cover pages from
the
editor

:

Can you use Cover Page editor to open and examine your Cover Pages to
see if any is corrupt, or whether they even still exist?
------
Russ Valentine
[MVP-Outlook]

Dennis Sr wrote:
i'm able to open a doc, print to fax, fax wiz opens and get all the
way
through the wiz and click finish.....if i dont use a cover sheet the
fax will
show msfax sending the fax with no problem. but if i use a cover
sheet
the
wiz goes all the way to the end and when i click finnish to send the
wiz
closes like i canceled.

i dont get any errors/it just closes

:


Not enough information here.
List the steps that work (in detail).
List the steps that fail (in detail), including what does happen,
error
messages and Event Viewer.
------
Russ Valentine
[MVP-Outlook]

Dennis Sr wrote:

i have winxp pro/intel 800Mhz

ms fax works for sending/recieving
but when i use cover page.....after i click finish the fax
disapears
and no
fax gets sent....not even anything in the out box.

i even tried to uninstall & clean install with no change.

thanks for the help... i also have ms antispy & sp2 installed