MS FAX

  • Thread starter Thread starter Val
  • Start date Start date
V

Val

When I try to view a fax in my sent of inbox it opens in
one on of my photo programs and only will show me the
first page of a multi page fax.
 
Val said:
When I try to view a fax in my sent of inbox it opens in
one on of my photo programs and only will show me the
first page of a multi page fax.
Click to expand...

I presume by this *statement* that this is not what you want. I presume
you want to use the FAX viewer?

I think what's happened is that your photo programs as taken over the
job of display ing *.TIF files ... which is the format of FAX.

There may be some command in the FAX program to restore this abilty for
it to be the TIF file viewer. I don't know. I also know that with
knowledge and skill you can change it yourself the File Explorer: Menu
Tools | Folder Options then Tab File Type.

However, the easiest way for you to do this may well be to re-install
the FAX program and let it "steal back" the responsibilty to display TIF
files.
 
Val said:
When I try to view a fax in my sent of inbox it opens in
one on of my photo programs and only will show me the
first page of a multi page fax.
Click to expand...

This is a known problem and I had to contact Microsoft for the fix. They
did not charge me for the telephone help though.
The name of the file that you need is
Q322011_WXP_SP2_x86_ENU.exe
Maybe one of the group members can supply a download site for this file.
Carolyn
 
Hi Carolyn,

You did nothing wrong. I simply posted so that Val would know that he needs
to call for the fix. Frankly, if you hadn't mentioned it, it may not have
come up as a possible solution. I doubt anyone would have thought of it as
it had already been 9 hours since the question was posted - I'd say you did
Val a great amount of service.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x

Associate Expert - WinXP - Expert Zone
 
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