MS Fax installation failing...

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Guest

Sorry guys, I may not know the right procedure for this so I am reposting
this, hopefully in the correct manner. I need help desperately!!

What do you know about fax viruses that haven't been ‘updated’ or made aware
to virus protection software? Apparently I have caught a virus called
'blackicefax' that successfully attacked my fax program. I quarantined it in
Norton, but can't send it to them for investigation, (must be programmed that
way). This quarantine helped temporarily, but I am now having major issues.
Nothing worked on the fax program so I tried to reinstall by way of remove
component and then install component. The removal was a success….however,
now... nothing comes up, the fax folder remains 'empty' after several
attempts to re-install the MFax component.

Is reinstalling a service pack an option or do you have any other
suggestions? If the service pack should be reinstalled, how/where do I find
it (of course I deleted it from the desktop...)
 
List the steps you are using to reinstall and what happens.
What is your build number of Windows XP?
 
Im having the same problem.
First I tried many times to fax it failed so I uninstalled it rebooted then
reinstalled it.
But the folder is empty.So I went to the services and it is listed as
disabled. when I go to enable it then hit apply it says the sevices is
marked for deletion.
XP pro SP2

Russ Valentine said:
List the steps you are using to reinstall and what happens.
What is your build number of Windows XP?
--
Russ Valentine
[MVP-Outlook]
Rahala said:
Sorry guys, I may not know the right procedure for this so I am reposting
this, hopefully in the correct manner. I need help desperately!!

What do you know about fax viruses that haven't been 'updated' or made
aware
to virus protection software? Apparently I have caught a virus called
'blackicefax' that successfully attacked my fax program. I quarantined it
in
Norton, but can't send it to them for investigation, (must be programmed
that
way). This quarantine helped temporarily, but I am now having major
issues.
Nothing worked on the fax program so I tried to reinstall by way of
remove
component and then install component. The removal was a
success..however,
now... nothing comes up, the fax folder remains 'empty' after several
attempts to re-install the MFax component.

Is reinstalling a service pack an option or do you have any other
suggestions? If the service pack should be reinstalled, how/where do I
find
it (of course I deleted it from the desktop...)
Click to expand...
Click to expand...
 
i did a system restore and it's now back but I still cant fax. just hangs
then I get error.
MC (444238) said:
Im having the same problem.
First I tried many times to fax it failed so I uninstalled it rebooted
then reinstalled it.
But the folder is empty.So I went to the services and it is listed as
disabled. when I go to enable it then hit apply it says the sevices is
marked for deletion.
XP pro SP2

Russ Valentine said:
List the steps you are using to reinstall and what happens.
What is your build number of Windows XP?
--
Russ Valentine
[MVP-Outlook]
Rahala said:
Sorry guys, I may not know the right procedure for this so I am
reposting
this, hopefully in the correct manner. I need help desperately!!

What do you know about fax viruses that haven't been 'updated' or made
aware
to virus protection software? Apparently I have caught a virus called
'blackicefax' that successfully attacked my fax program. I quarantined
it in
Norton, but can't send it to them for investigation, (must be programmed
that
way). This quarantine helped temporarily, but I am now having major
issues.
Nothing worked on the fax program so I tried to reinstall by way of
remove
component and then install component. The removal was a
success..however,
now... nothing comes up, the fax folder remains 'empty' after several
attempts to re-install the MFax component.

Is reinstalling a service pack an option or do you have any other
suggestions? If the service pack should be reinstalled, how/where do I
find
it (of course I deleted it from the desktop...)
Click to expand...
Click to expand...
Click to expand...
 
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