MS Fax doesn't see Outlook 2003 contacts

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  • Start date Start date
G

Guest

I imported all of my contacts directly from Access 2003. I see them fine
when using Outlook. However when using MS Fax I click on the Address Book
link and it doesn't see any of my imported contacts. It does see all of my
contacts that were inputted manually.
I can't figure out why or if I did something wrong.
Any help would be appreciated.
I am using Windows XP Home
 
A couple of things you need to check. First, clarify which fax program you
are using. State what program you have set as your default program for
managing Contacts for your operating system. Finally, importing Contacts
often fails to resolve the electronic addresses. If your fax numbers are not
resolved, they will not appear in the address book until you resolve them
(usually requires opening and Saving each Contact Record).
 
Thanks for responding.
I state in the title that I am using MS or Microsoft Fax.
Not sure what you mean by "State what program you have set as your default
program for managing Contacts for your operating system". I use Outlook 2003.
I tried opening up a record and resaving it, but that did not resolve my
issue.

Russ Valentine said:
A couple of things you need to check. First, clarify which fax program you
are using. State what program you have set as your default program for
managing Contacts for your operating system. Finally, importing Contacts
often fails to resolve the electronic addresses. If your fax numbers are not
resolved, they will not appear in the address book until you resolve them
(usually requires opening and Saving each Contact Record).
--
Russ Valentine
[MVP-Outlook]
rlastar said:
I imported all of my contacts directly from Access 2003. I see them fine
when using Outlook. However when using MS Fax I click on the Address Book
link and it doesn't see any of my imported contacts. It does see all of
my
contacts that were inputted manually.
I can't figure out why or if I did something wrong.
Any help would be appreciated.
I am using Windows XP Home
Click to expand...
Click to expand...
 
You are not using Microsoft Fax. It has not been in use since Windows 95.
Existing fax programs include Windows 2000 Personal Fax, Windows XP Fax, and
Vista Fax and Scan.
To examine your default Contact manager look at Control Panel > Internet
Options > Programs... (depending on your operating system, which you have
not mentioned).
When you create a new Contact with a valid fax address, will it appear in
your address book? If so, then you have found your problem.
--
Russ Valentine
[MVP-Outlook]
rlastar said:
Thanks for responding.
I state in the title that I am using MS or Microsoft Fax.
Not sure what you mean by "State what program you have set as your default
program for managing Contacts for your operating system". I use Outlook
2003.
I tried opening up a record and resaving it, but that did not resolve my
issue.

Russ Valentine said:
A couple of things you need to check. First, clarify which fax program
you
are using. State what program you have set as your default program for
managing Contacts for your operating system. Finally, importing Contacts
often fails to resolve the electronic addresses. If your fax numbers are
not
resolved, they will not appear in the address book until you resolve them
(usually requires opening and Saving each Contact Record).
--
Russ Valentine
[MVP-Outlook]
rlastar said:
I imported all of my contacts directly from Access 2003. I see them
fine
when using Outlook. However when using MS Fax I click on the Address
Book
link and it doesn't see any of my imported contacts. It does see all
of
my
contacts that were inputted manually.
I can't figure out why or if I did something wrong.
Any help would be appreciated.
I am using Windows XP Home
Click to expand...
Click to expand...
Click to expand...
 
Okay, I didn't realize it changed names. I am using Windows XP Fax as my OS
is XP Home.
My default Contact manager is Microsoft Office Outlook.
All of the imported contacts have the valid fax number showing in their
records.
Now what?
Thanks


Russ Valentine said:
You are not using Microsoft Fax. It has not been in use since Windows 95.
Existing fax programs include Windows 2000 Personal Fax, Windows XP Fax, and
Vista Fax and Scan.
To examine your default Contact manager look at Control Panel > Internet
Options > Programs... (depending on your operating system, which you have
not mentioned).
When you create a new Contact with a valid fax address, will it appear in
your address book? If so, then you have found your problem.
--
Russ Valentine
[MVP-Outlook]
rlastar said:
Thanks for responding.
I state in the title that I am using MS or Microsoft Fax.
Not sure what you mean by "State what program you have set as your default
program for managing Contacts for your operating system". I use Outlook
2003.
I tried opening up a record and resaving it, but that did not resolve my
issue.

Russ Valentine said:
A couple of things you need to check. First, clarify which fax program
you
are using. State what program you have set as your default program for
managing Contacts for your operating system. Finally, importing Contacts
often fails to resolve the electronic addresses. If your fax numbers are
not
resolved, they will not appear in the address book until you resolve them
(usually requires opening and Saving each Contact Record).
--
Russ Valentine
[MVP-Outlook]
I imported all of my contacts directly from Access 2003. I see them
fine
when using Outlook. However when using MS Fax I click on the Address
Book
link and it doesn't see any of my imported contacts. It does see all
of
my
contacts that were inputted manually.
I can't figure out why or if I did something wrong.
Any help would be appreciated.
I am using Windows XP Home
Click to expand...
Click to expand...
Click to expand...
 
Answer my other question, please.
If you create a new Contact from scratch, will it appear in in the Outlook
Address Book. I still suspect you have unresolved addresses.
--
Russ Valentine
[MVP-Outlook]
rlastar said:
Okay, I didn't realize it changed names. I am using Windows XP Fax as my
OS
is XP Home.
My default Contact manager is Microsoft Office Outlook.
All of the imported contacts have the valid fax number showing in their
records.
Now what?
Thanks


Russ Valentine said:
You are not using Microsoft Fax. It has not been in use since Windows 95.
Existing fax programs include Windows 2000 Personal Fax, Windows XP Fax,
and
Vista Fax and Scan.
To examine your default Contact manager look at Control Panel > Internet
Options > Programs... (depending on your operating system, which you have
not mentioned).
When you create a new Contact with a valid fax address, will it appear in
your address book? If so, then you have found your problem.
--
Russ Valentine
[MVP-Outlook]
rlastar said:
Thanks for responding.
I state in the title that I am using MS or Microsoft Fax.
Not sure what you mean by "State what program you have set as your
default
program for managing Contacts for your operating system". I use
Outlook
2003.
I tried opening up a record and resaving it, but that did not resolve
my
issue.

:

A couple of things you need to check. First, clarify which fax program
you
are using. State what program you have set as your default program for
managing Contacts for your operating system. Finally, importing
Contacts
often fails to resolve the electronic addresses. If your fax numbers
are
not
resolved, they will not appear in the address book until you resolve
them
(usually requires opening and Saving each Contact Record).
--
Russ Valentine
[MVP-Outlook]
I imported all of my contacts directly from Access 2003. I see them
fine
when using Outlook. However when using MS Fax I click on the
Address
Book
link and it doesn't see any of my imported contacts. It does see
all
of
my
contacts that were inputted manually.
I can't figure out why or if I did something wrong.
Any help would be appreciated.
I am using Windows XP Home
Click to expand...
Click to expand...
Click to expand...
 
I'm not really sure what you mean, but I have been trying to figure it out.
When I go into one of the records that XP Fax doesn't see, I modify it and
then re-save it. Now XP Fax sees it. I have over 5,000 records so this
would be very time consuming. Do you think I imported incorrectly or is this
just a bug in the software?
Thanks

Russ Valentine said:
Answer my other question, please.
If you create a new Contact from scratch, will it appear in in the Outlook
Address Book. I still suspect you have unresolved addresses.
--
Russ Valentine
[MVP-Outlook]
rlastar said:
Okay, I didn't realize it changed names. I am using Windows XP Fax as my
OS
is XP Home.
My default Contact manager is Microsoft Office Outlook.
All of the imported contacts have the valid fax number showing in their
records.
Now what?
Thanks


Russ Valentine said:
You are not using Microsoft Fax. It has not been in use since Windows 95.
Existing fax programs include Windows 2000 Personal Fax, Windows XP Fax,
and
Vista Fax and Scan.
To examine your default Contact manager look at Control Panel > Internet
Options > Programs... (depending on your operating system, which you have
not mentioned).
When you create a new Contact with a valid fax address, will it appear in
your address book? If so, then you have found your problem.
--
Russ Valentine
[MVP-Outlook]
Thanks for responding.
I state in the title that I am using MS or Microsoft Fax.
Not sure what you mean by "State what program you have set as your
default
program for managing Contacts for your operating system". I use
Outlook
2003.
I tried opening up a record and resaving it, but that did not resolve
my
issue.

:

A couple of things you need to check. First, clarify which fax program
you
are using. State what program you have set as your default program for
managing Contacts for your operating system. Finally, importing
Contacts
often fails to resolve the electronic addresses. If your fax numbers
are
not
resolved, they will not appear in the address book until you resolve
them
(usually requires opening and Saving each Contact Record).
--
Russ Valentine
[MVP-Outlook]
I imported all of my contacts directly from Access 2003. I see them
fine
when using Outlook. However when using MS Fax I click on the
Address
Book
link and it doesn't see any of my imported contacts. It does see
all
of
my
contacts that were inputted manually.
I can't figure out why or if I did something wrong.
Any help would be appreciated.
I am using Windows XP Home
Click to expand...
Click to expand...
Click to expand...
 
It's a bug in the importing process. Imported addresses are never resolved
until you open and save the record. Why was it necessary to import these
addresses?
--
Russ Valentine
[MVP-Outlook]
rlastar said:
I'm not really sure what you mean, but I have been trying to figure it
out.
When I go into one of the records that XP Fax doesn't see, I modify it and
then re-save it. Now XP Fax sees it. I have over 5,000 records so this
would be very time consuming. Do you think I imported incorrectly or is
this
just a bug in the software?
Thanks

Russ Valentine said:
Answer my other question, please.
If you create a new Contact from scratch, will it appear in in the
Outlook
Address Book. I still suspect you have unresolved addresses.
--
Russ Valentine
[MVP-Outlook]
rlastar said:
Okay, I didn't realize it changed names. I am using Windows XP Fax as
my
OS
is XP Home.
My default Contact manager is Microsoft Office Outlook.
All of the imported contacts have the valid fax number showing in their
records.
Now what?
Thanks


:

You are not using Microsoft Fax. It has not been in use since Windows
95.
Existing fax programs include Windows 2000 Personal Fax, Windows XP
Fax,
and
Vista Fax and Scan.
To examine your default Contact manager look at Control Panel >
Internet
Options > Programs... (depending on your operating system, which you
have
not mentioned).
When you create a new Contact with a valid fax address, will it appear
in
your address book? If so, then you have found your problem.
--
Russ Valentine
[MVP-Outlook]
Thanks for responding.
I state in the title that I am using MS or Microsoft Fax.
Not sure what you mean by "State what program you have set as your
default
program for managing Contacts for your operating system". I use
Outlook
2003.
I tried opening up a record and resaving it, but that did not
resolve
my
issue.

:

A couple of things you need to check. First, clarify which fax
program
you
are using. State what program you have set as your default program
for
managing Contacts for your operating system. Finally, importing
Contacts
often fails to resolve the electronic addresses. If your fax
numbers
are
not
resolved, they will not appear in the address book until you
resolve
them
(usually requires opening and Saving each Contact Record).
--
Russ Valentine
[MVP-Outlook]
I imported all of my contacts directly from Access 2003. I see
them
fine
when using Outlook. However when using MS Fax I click on the
Address
Book
link and it doesn't see any of my imported contacts. It does see
all
of
my
contacts that were inputted manually.
I can't figure out why or if I did something wrong.
Any help would be appreciated.
I am using Windows XP Home
Click to expand...
Click to expand...
Click to expand...
 
How else can I send a fax to a customer created in Access?

Russ Valentine said:
It's a bug in the importing process. Imported addresses are never resolved
until you open and save the record. Why was it necessary to import these
addresses?
--
Russ Valentine
[MVP-Outlook]
rlastar said:
I'm not really sure what you mean, but I have been trying to figure it
out.
When I go into one of the records that XP Fax doesn't see, I modify it and
then re-save it. Now XP Fax sees it. I have over 5,000 records so this
would be very time consuming. Do you think I imported incorrectly or is
this
just a bug in the software?
Thanks

Russ Valentine said:
Answer my other question, please.
If you create a new Contact from scratch, will it appear in in the
Outlook
Address Book. I still suspect you have unresolved addresses.
--
Russ Valentine
[MVP-Outlook]
Okay, I didn't realize it changed names. I am using Windows XP Fax as
my
OS
is XP Home.
My default Contact manager is Microsoft Office Outlook.
All of the imported contacts have the valid fax number showing in their
records.
Now what?
Thanks


:

You are not using Microsoft Fax. It has not been in use since Windows
95.
Existing fax programs include Windows 2000 Personal Fax, Windows XP
Fax,
and
Vista Fax and Scan.
To examine your default Contact manager look at Control Panel >
Internet
Options > Programs... (depending on your operating system, which you
have
not mentioned).
When you create a new Contact with a valid fax address, will it appear
in
your address book? If so, then you have found your problem.
--
Russ Valentine
[MVP-Outlook]
Thanks for responding.
I state in the title that I am using MS or Microsoft Fax.
Not sure what you mean by "State what program you have set as your
default
program for managing Contacts for your operating system". I use
Outlook
2003.
I tried opening up a record and resaving it, but that did not
resolve
my
issue.

:

A couple of things you need to check. First, clarify which fax
program
you
are using. State what program you have set as your default program
for
managing Contacts for your operating system. Finally, importing
Contacts
often fails to resolve the electronic addresses. If your fax
numbers
are
not
resolved, they will not appear in the address book until you
resolve
them
(usually requires opening and Saving each Contact Record).
--
Russ Valentine
[MVP-Outlook]
I imported all of my contacts directly from Access 2003. I see
them
fine
when using Outlook. However when using MS Fax I click on the
Address
Book
link and it doesn't see any of my imported contacts. It does see
all
of
my
contacts that were inputted manually.
I can't figure out why or if I did something wrong.
Any help would be appreciated.
I am using Windows XP Home
Click to expand...
Click to expand...
Click to expand...
 
Use Access as the data source?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, rlastar asked:

| How else can I send a fax to a customer created in Access?
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| It's a bug in the importing process. Imported addresses are never
|| resolved until you open and save the record. Why was it necessary to
|| import these addresses?
|| --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| I'm not really sure what you mean, but I have been trying to figure
||| it out.
||| When I go into one of the records that XP Fax doesn't see, I modify
||| it and then re-save it. Now XP Fax sees it. I have over 5,000
||| records so this would be very time consuming. Do you think I
||| imported incorrectly or is this
||| just a bug in the software?
||| Thanks
|||
||| "Russ Valentine [MVP-Outlook]" wrote:
|||
|||| Answer my other question, please.
|||| If you create a new Contact from scratch, will it appear in in the
|||| Outlook
|||| Address Book. I still suspect you have unresolved addresses.
|||| --
|||| Russ Valentine
|||| [MVP-Outlook]
|||| ||||| Okay, I didn't realize it changed names. I am using Windows XP
||||| Fax as my
||||| OS
||||| is XP Home.
||||| My default Contact manager is Microsoft Office Outlook.
||||| All of the imported contacts have the valid fax number showing in
||||| their records.
||||| Now what?
||||| Thanks
|||||
|||||
||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||
|||||| You are not using Microsoft Fax. It has not been in use since
|||||| Windows
|||||| 95.
|||||| Existing fax programs include Windows 2000 Personal Fax, Windows
|||||| XP Fax,
|||||| and
|||||| Vista Fax and Scan.
|||||| To examine your default Contact manager look at Control Panel >
|||||| Internet
|||||| Options > Programs... (depending on your operating system, which
|||||| you have
|||||| not mentioned).
|||||| When you create a new Contact with a valid fax address, will it
|||||| appear in
|||||| your address book? If so, then you have found your problem.
|||||| --
|||||| Russ Valentine
|||||| [MVP-Outlook]
|||||| ||||||| Thanks for responding.
||||||| I state in the title that I am using MS or Microsoft Fax.
||||||| Not sure what you mean by "State what program you have set as
||||||| your default
||||||| program for managing Contacts for your operating system". I use
||||||| Outlook
||||||| 2003.
||||||| I tried opening up a record and resaving it, but that did not
||||||| resolve
||||||| my
||||||| issue.
|||||||
||||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||||
|||||||| A couple of things you need to check. First, clarify which fax
|||||||| program
|||||||| you
|||||||| are using. State what program you have set as your default
|||||||| program for
|||||||| managing Contacts for your operating system. Finally, importing
|||||||| Contacts
|||||||| often fails to resolve the electronic addresses. If your fax
|||||||| numbers
|||||||| are
|||||||| not
|||||||| resolved, they will not appear in the address book until you
|||||||| resolve
|||||||| them
|||||||| (usually requires opening and Saving each Contact Record).
|||||||| --
|||||||| Russ Valentine
|||||||| [MVP-Outlook]
|||||||| ||||||||| I imported all of my contacts directly from Access 2003. I
||||||||| see them
||||||||| fine
||||||||| when using Outlook. However when using MS Fax I click on the
||||||||| Address
||||||||| Book
||||||||| link and it doesn't see any of my imported contacts. It does
||||||||| see all
||||||||| of
||||||||| my
||||||||| contacts that were inputted manually.
||||||||| I can't figure out why or if I did something wrong.
||||||||| Any help would be appreciated.
||||||||| I am using Windows XP Home
 
How do I change the data source as it only lists Outlook? I looked for it in
the help menu, but it's not there or I don't see it.
Thanks

Milly Staples said:
Use Access as the data source?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, rlastar asked:

| How else can I send a fax to a customer created in Access?
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| It's a bug in the importing process. Imported addresses are never
|| resolved until you open and save the record. Why was it necessary to
|| import these addresses?
|| --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| I'm not really sure what you mean, but I have been trying to figure
||| it out.
||| When I go into one of the records that XP Fax doesn't see, I modify
||| it and then re-save it. Now XP Fax sees it. I have over 5,000
||| records so this would be very time consuming. Do you think I
||| imported incorrectly or is this
||| just a bug in the software?
||| Thanks
|||
||| "Russ Valentine [MVP-Outlook]" wrote:
|||
|||| Answer my other question, please.
|||| If you create a new Contact from scratch, will it appear in in the
|||| Outlook
|||| Address Book. I still suspect you have unresolved addresses.
|||| --
|||| Russ Valentine
|||| [MVP-Outlook]
|||| ||||| Okay, I didn't realize it changed names. I am using Windows XP
||||| Fax as my
||||| OS
||||| is XP Home.
||||| My default Contact manager is Microsoft Office Outlook.
||||| All of the imported contacts have the valid fax number showing in
||||| their records.
||||| Now what?
||||| Thanks
|||||
|||||
||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||
|||||| You are not using Microsoft Fax. It has not been in use since
|||||| Windows
|||||| 95.
|||||| Existing fax programs include Windows 2000 Personal Fax, Windows
|||||| XP Fax,
|||||| and
|||||| Vista Fax and Scan.
|||||| To examine your default Contact manager look at Control Panel >
|||||| Internet
|||||| Options > Programs... (depending on your operating system, which
|||||| you have
|||||| not mentioned).
|||||| When you create a new Contact with a valid fax address, will it
|||||| appear in
|||||| your address book? If so, then you have found your problem.
|||||| --
|||||| Russ Valentine
|||||| [MVP-Outlook]
|||||| ||||||| Thanks for responding.
||||||| I state in the title that I am using MS or Microsoft Fax.
||||||| Not sure what you mean by "State what program you have set as
||||||| your default
||||||| program for managing Contacts for your operating system". I use
||||||| Outlook
||||||| 2003.
||||||| I tried opening up a record and resaving it, but that did not
||||||| resolve
||||||| my
||||||| issue.
|||||||
||||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||||
|||||||| A couple of things you need to check. First, clarify which fax
|||||||| program
|||||||| you
|||||||| are using. State what program you have set as your default
|||||||| program for
|||||||| managing Contacts for your operating system. Finally, importing
|||||||| Contacts
|||||||| often fails to resolve the electronic addresses. If your fax
|||||||| numbers
|||||||| are
|||||||| not
|||||||| resolved, they will not appear in the address book until you
|||||||| resolve
|||||||| them
|||||||| (usually requires opening and Saving each Contact Record).
|||||||| --
|||||||| Russ Valentine
|||||||| [MVP-Outlook]
|||||||| ||||||||| I imported all of my contacts directly from Access 2003. I
||||||||| see them
||||||||| fine
||||||||| when using Outlook. However when using MS Fax I click on the
||||||||| Address
||||||||| Book
||||||||| link and it doesn't see any of my imported contacts. It does
||||||||| see all
||||||||| of
||||||||| my
||||||||| contacts that were inputted manually.
||||||||| I can't figure out why or if I did something wrong.
||||||||| Any help would be appreciated.
||||||||| I am using Windows XP Home
Click to expand...
 
Mail merges have always been able to use other data sources such as Access
databases or Excel spreadsheets. You just specify them at the appropriate
step in the merge setup.
--
Russ Valentine
[MVP-Outlook]
rlastar said:
How do I change the data source as it only lists Outlook? I looked for it
in
the help menu, but it's not there or I don't see it.
Thanks

Milly Staples said:
Use Access as the data source?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, rlastar asked:

| How else can I send a fax to a customer created in Access?
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| It's a bug in the importing process. Imported addresses are never
|| resolved until you open and save the record. Why was it necessary to
|| import these addresses?
|| --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| I'm not really sure what you mean, but I have been trying to figure
||| it out.
||| When I go into one of the records that XP Fax doesn't see, I modify
||| it and then re-save it. Now XP Fax sees it. I have over 5,000
||| records so this would be very time consuming. Do you think I
||| imported incorrectly or is this
||| just a bug in the software?
||| Thanks
|||
||| "Russ Valentine [MVP-Outlook]" wrote:
|||
|||| Answer my other question, please.
|||| If you create a new Contact from scratch, will it appear in in the
|||| Outlook
|||| Address Book. I still suspect you have unresolved addresses.
|||| --
|||| Russ Valentine
|||| [MVP-Outlook]
|||| ||||| Okay, I didn't realize it changed names. I am using Windows XP
||||| Fax as my
||||| OS
||||| is XP Home.
||||| My default Contact manager is Microsoft Office Outlook.
||||| All of the imported contacts have the valid fax number showing in
||||| their records.
||||| Now what?
||||| Thanks
|||||
|||||
||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||
|||||| You are not using Microsoft Fax. It has not been in use since
|||||| Windows
|||||| 95.
|||||| Existing fax programs include Windows 2000 Personal Fax, Windows
|||||| XP Fax,
|||||| and
|||||| Vista Fax and Scan.
|||||| To examine your default Contact manager look at Control Panel >
|||||| Internet
|||||| Options > Programs... (depending on your operating system, which
|||||| you have
|||||| not mentioned).
|||||| When you create a new Contact with a valid fax address, will it
|||||| appear in
|||||| your address book? If so, then you have found your problem.
|||||| --
|||||| Russ Valentine
|||||| [MVP-Outlook]
|||||| ||||||| Thanks for responding.
||||||| I state in the title that I am using MS or Microsoft Fax.
||||||| Not sure what you mean by "State what program you have set as
||||||| your default
||||||| program for managing Contacts for your operating system". I use
||||||| Outlook
||||||| 2003.
||||||| I tried opening up a record and resaving it, but that did not
||||||| resolve
||||||| my
||||||| issue.
|||||||
||||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||||
|||||||| A couple of things you need to check. First, clarify which fax
|||||||| program
|||||||| you
|||||||| are using. State what program you have set as your default
|||||||| program for
|||||||| managing Contacts for your operating system. Finally, importing
|||||||| Contacts
|||||||| often fails to resolve the electronic addresses. If your fax
|||||||| numbers
|||||||| are
|||||||| not
|||||||| resolved, they will not appear in the address book until you
|||||||| resolve
|||||||| them
|||||||| (usually requires opening and Saving each Contact Record).
|||||||| --
|||||||| Russ Valentine
|||||||| [MVP-Outlook]
|||||||| ||||||||| I imported all of my contacts directly from Access 2003. I
||||||||| see them
||||||||| fine
||||||||| when using Outlook. However when using MS Fax I click on the
||||||||| Address
||||||||| Book
||||||||| link and it doesn't see any of my imported contacts. It does
||||||||| see all
||||||||| of
||||||||| my
||||||||| contacts that were inputted manually.
||||||||| I can't figure out why or if I did something wrong.
||||||||| Any help would be appreciated.
||||||||| I am using Windows XP Home
Click to expand...
Click to expand...
 
Nevermind. I just realized you aren't using a fax merge, just the address
book. You're a victim of Outlook's inability to do an import correctly.
There is an outside chance that repairing your PST file and resetting your
address book service (remove it and re-add it from the profile) might set
things straight.

--
Russ Valentine
[MVP-Outlook]
rlastar said:
How do I change the data source as it only lists Outlook? I looked for it
in
the help menu, but it's not there or I don't see it.
Thanks

Milly Staples said:
Use Access as the data source?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, rlastar asked:

| How else can I send a fax to a customer created in Access?
|
| "Russ Valentine [MVP-Outlook]" wrote:
|
|| It's a bug in the importing process. Imported addresses are never
|| resolved until you open and save the record. Why was it necessary to
|| import these addresses?
|| --
|| Russ Valentine
|| [MVP-Outlook]
|| ||| I'm not really sure what you mean, but I have been trying to figure
||| it out.
||| When I go into one of the records that XP Fax doesn't see, I modify
||| it and then re-save it. Now XP Fax sees it. I have over 5,000
||| records so this would be very time consuming. Do you think I
||| imported incorrectly or is this
||| just a bug in the software?
||| Thanks
|||
||| "Russ Valentine [MVP-Outlook]" wrote:
|||
|||| Answer my other question, please.
|||| If you create a new Contact from scratch, will it appear in in the
|||| Outlook
|||| Address Book. I still suspect you have unresolved addresses.
|||| --
|||| Russ Valentine
|||| [MVP-Outlook]
|||| ||||| Okay, I didn't realize it changed names. I am using Windows XP
||||| Fax as my
||||| OS
||||| is XP Home.
||||| My default Contact manager is Microsoft Office Outlook.
||||| All of the imported contacts have the valid fax number showing in
||||| their records.
||||| Now what?
||||| Thanks
|||||
|||||
||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||
|||||| You are not using Microsoft Fax. It has not been in use since
|||||| Windows
|||||| 95.
|||||| Existing fax programs include Windows 2000 Personal Fax, Windows
|||||| XP Fax,
|||||| and
|||||| Vista Fax and Scan.
|||||| To examine your default Contact manager look at Control Panel >
|||||| Internet
|||||| Options > Programs... (depending on your operating system, which
|||||| you have
|||||| not mentioned).
|||||| When you create a new Contact with a valid fax address, will it
|||||| appear in
|||||| your address book? If so, then you have found your problem.
|||||| --
|||||| Russ Valentine
|||||| [MVP-Outlook]
|||||| ||||||| Thanks for responding.
||||||| I state in the title that I am using MS or Microsoft Fax.
||||||| Not sure what you mean by "State what program you have set as
||||||| your default
||||||| program for managing Contacts for your operating system". I use
||||||| Outlook
||||||| 2003.
||||||| I tried opening up a record and resaving it, but that did not
||||||| resolve
||||||| my
||||||| issue.
|||||||
||||||| "Russ Valentine [MVP-Outlook]" wrote:
|||||||
|||||||| A couple of things you need to check. First, clarify which fax
|||||||| program
|||||||| you
|||||||| are using. State what program you have set as your default
|||||||| program for
|||||||| managing Contacts for your operating system. Finally, importing
|||||||| Contacts
|||||||| often fails to resolve the electronic addresses. If your fax
|||||||| numbers
|||||||| are
|||||||| not
|||||||| resolved, they will not appear in the address book until you
|||||||| resolve
|||||||| them
|||||||| (usually requires opening and Saving each Contact Record).
|||||||| --
|||||||| Russ Valentine
|||||||| [MVP-Outlook]
|||||||| ||||||||| I imported all of my contacts directly from Access 2003. I
||||||||| see them
||||||||| fine
||||||||| when using Outlook. However when using MS Fax I click on the
||||||||| Address
||||||||| Book
||||||||| link and it doesn't see any of my imported contacts. It does
||||||||| see all
||||||||| of
||||||||| my
||||||||| contacts that were inputted manually.
||||||||| I can't figure out why or if I did something wrong.
||||||||| Any help would be appreciated.
||||||||| I am using Windows XP Home
Click to expand...
Click to expand...
 
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